Helpdesk - Instant Help

Helpdesk Technologies Ltd.

Mayelana nalolu hlelo lokusebenza

Usizo olusheshayo oluvela kubantu bangempela, noma nini uma ubambekile.

I-Helpdesk ikuxhuma kochwepheshe abaqinisekisiwe abakuqondisa isinyathelo ngasinye ezinkingeni zansuku zonke — izinkinga zobuchwepheshe, izinkinga zezimoto, imibuzo yezemfundo, ukuhumusha, nokuningi.

Kungakhathaliseki ukuthi udinga othile ozokubuka isikrini sakho, akulungise, noma akuchazele okuthile ngokucacile, i-Helpdesk ikunikeza ukwesekwa komuntu kwangempela ngesikhathi sangempela.

Awasekho amagama angukhiye wokuqagela kumathuluzi e-AI. Akukho ukulinda. Akukho ukukhungatheka.
Umuntu osiza ngempela - khona kanye lapho ukudinga.


Kungani i-Helpdesk?
• Thola usizo olusheshayo ngevidiyo, umsindo, noma ukwabelana kwesikrini okuvikelekile
• Khuluma nabasizi bangempela, abaqinisekisiwe — hhayi ama-bots
• Khetha ulimi oluncamelayo
• Amaseshini aphephile, abethelwe, avikelwe ubumfihlo
• Khokhela kuphela isikhathi osisebenzisa ezicingweni

Isebenza kanjani
Khetha isigaba (Ubuchwepheshe, Izimoto, Izifundiswa, Ukuhumusha nokuningi)
Thola ifaniswe khona manjalo nomsizi otholakalayo
Xhumana ngocingo futhi nixazulule inkinga ndawonye

Idizayinelwe impilo yansuku zonke
• Lungisa izinkinga zefoni noma ikhompuyutha ephathekayo ngokusekelwa okuqondisiwe
• Xazulula izinkinga zemoto khona lapho
• Thola izincazelo zangempela zezibalo, isayensi, noma imibuzo yolimi
• Humusha amadokhumenti nezingxoxo ngokushesha nabantu
• Buza noma yini — kusukela kokuthi “ngenze kanjani…” kuye kokuthi “Ngibambekile, yini manje?”

Usizo lwabantu, ngokulawula okugcwele
• Intengo esobala
• Izinkokhelo ezivikelekile ze-stripe-powered
• Shintsha abasizi uma unganelisekile
• Hlaba umkhosi noma iyiphi inkinga futhi ithimba lethu lizokweseka
• Idatha yakho ihlala ibethelwe futhi iphephile

I-Helpdesk ingumngane wakho othembekile wezikhathi ezididayo zempilo - ukuletha ukuxhumana kwabantu, ukucaca, nokusekelwa okusheshayo kuhlelo lokusebenza olulodwa olulula.