Reliance resQ Engineer Connect
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Mayelana nalolu hlelo lokusebenza
I-Reliance ResQ App iyisicelo esisebenziseka kalula sonjiniyela be-Reliance Digital ukuphatha futhi baqedele ama-oda abo wenkonzo ngesikhathi nangendlela ephumelelayo.
Lolu hlelo lokusebenza lwesimanjemanje, olusebenzisanayo nolunembile lubhekelela izidingo zonjiniyela nochwepheshe abasendaweni, ngokubanikeza ukubonakala kwama-oda wabo wesevisi, ukubasiza ukuthi bazulazule ngokunembile baye endaweni yesevisi, baqinisekise Ukuqinisekiswa Komkhiqizo Nokuqinisekiswa Kwekhasimende. Uhlelo lokusebenza lunezici ezakhelwe ngaphakathi Izaziso Nokuqeqeshwa ukuze kuqinisekiswe ukuthi onjiniyela besevisi bahlale benolwazi futhi benikwa amandla ngenkathi behamba enkundleni (ohambeni).
Izici ezibalulekile zohlelo lokusebenza:
1. Imininingwane Yohlelo Lwesevisi kanye Nesimo
2. Usizo Lwendawo
3. Ukuqedwa kwe-Service Order Technical
Lolu hlelo lokusebenza lwesimanjemanje, olusebenzisanayo nolunembile lubhekelela izidingo zonjiniyela nochwepheshe abasendaweni, ngokubanikeza ukubonakala kwama-oda wabo wesevisi, ukubasiza ukuthi bazulazule ngokunembile baye endaweni yesevisi, baqinisekise Ukuqinisekiswa Komkhiqizo Nokuqinisekiswa Kwekhasimende. Uhlelo lokusebenza lunezici ezakhelwe ngaphakathi Izaziso Nokuqeqeshwa ukuze kuqinisekiswe ukuthi onjiniyela besevisi bahlale benolwazi futhi benikwa amandla ngenkathi behamba enkundleni (ohambeni).
Izici ezibalulekile zohlelo lokusebenza:
1. Imininingwane Yohlelo Lwesevisi kanye Nesimo
2. Usizo Lwendawo
3. Ukuqedwa kwe-Service Order Technical
Kubuyekezwe ngo-
Ukuphepha kuqala ngokuqonda ukuthi onjiniyela baqoqa futhi babelane kanjani ngedatha yakho. Ubumfihlo bedatha nezinqubo zokuphepha zingahluka kuye ngokusebenzisa kwakho, isifunda, nobudala. Unjiniyela unikeze lolu lwazi futhi angalubuyekeza ngokuhamba kwesikhathi.
Ayikho idatha eyabiwe nezinkampani zangaphandle
Funda kabanzi mayelana nendlela onjiniyela abaveza ngayo ukwabelana
Ayikho idatha eqoqiwe
Funda kabanzi mayelana nokuthi onjiniyela bakuveza kanjani ukuqoqwa
Idatha ibetheliwe lapho ithunyelwa
Ungacela ukuthi leyo datha isulwe
Yini entsha
Reliance ResQ Engineer Connect is designed to ensure faster service resolution to customers by assisting the service engineers to reach the installation/maintenance site hassle free.
