Servicedesk Plus MSP | Cloud

ManageEngine

Mayelana nalolu hlelo lokusebenza

I-ManageEngine ServiceDesk Plus MSP ikunika amandla okuphatha amakhasimende amaningi ngempumelelo, udale futhi uxazulule amathikithi, futhi uhlale uvumelana nemisebenzi yakho ye-MSP nokusebenza, konke kusuka kumakhalekhukhwini wakho—ngisho noma usohambweni.
Amandla abalulekile:
- Ukuphathwa kwamaklayenti amaningi okungenamzamo: Shintsha ngaphandle komthungo phakathi kwamaklayenti.
- Ukusingatha isicelo esisheshayo: Dala, thatha, yabela, hlanganisa, xazulula, futhi uvale amathikithi e-IT usohambeni.
- Ukusebenzisana okuthuthukisiwe: Finyelela imininingwane yesicelo enemininingwane futhi uhlanganyele ngempumelelo.
- Ukubukwa kwamathikithi okwenziwa ngendlela oyifisayo: Hlela ukubuka kwemininingwane yethikithi ngokwezidingo zakho.
- I-Automation: Yenza inkambu nemithetho yefomu lapho ungeza noma uhlela isicelo.
- Ukubonakala kwesikhathi sangempela: Hlala uvumelanisa nokusebenza kwakho kwe-MSP ngezaziso zohlelo lokusebenza zezicelo ezintsha, izibuyekezo, nezimvume.
- Landelela imizamo yochwepheshe: Landelela isikhathi esichithwe ngokungeza amalogi omsebenzi.
- Ukuphathwa kokugunyazwa: Buka futhi uphathe ukugunyazwa kwezicelo, izinguquko, ukukhishwa, nama-oda okuthenga.
- Ukuqapha ukukhiqiza: Qapha ukukhiqiza kochwepheshe be-IT ngesibali sikhathi somsebenzi ngaphansi kwemininingwane yesicelo.
- Ukuphathwa komsebenzi ngendlela efanele: Beka kuqala futhi uphathe imisebenzi ngendlela efanele.
- Ukudalwa kwesisekelo solwazi: Dala ama-athikili ayisisekelo solwazi ngokufometha kombhalo onothile.
- Imibono engenzeka: Thola umongo ngokubuka nje ukuze uthuthukise ukusebenza kwedeski lesevisi.
- Ukuphepha okuthuthukisiwe: Sebenzisa izindlela zokungena eziningi, kufaka phakathi ukuqinisekiswa kwe-SAML.
- I-interface eguquguqukayo: Sebenzisa ukusekelwa kwemodi yemini nobusuku.