Helpwise

SaaS Labs US Inc.

Mayelana nalolu hlelo lokusebenza

I-Helpwise iyinkundla yesevisi yamakhasimende ebanzi enikezela ngezici eziningi ukusiza amabhizinisi ukuphatha konke ukuxhumana kwawo namakhasimende kusuka kudeshibhodi eyodwa. Nge-Helpwise, ungakwazi ukuphendula kalula yonke imibuzo yamakhasimende akho eziteshini eziningi njenge-imeyili, ama-sms, nenkundla yezokuxhumana usuka endaweni eyodwa.

Esinye sezici ezivelele ze-Helpwise yibhokisi lokungenayo elisebenza emhlabeni wonke, elikuvumela ukuthi ubone zonke izingxoxo zeziteshi zakho endaweni eyodwa. Lesi sici sikwenza kube lula ukuphatha ukuxhumana kwamakhasimende akho, ukuphendula imibuzo ngokushesha, nokuhlinzeka ngolwazi oluhle kakhulu lwekhasimende.

I-Helpwise inikeza ukuhlanganiswa komdabu namakhalenda, izinhlelo zokusebenza zokuphatha imisebenzi, nama-CRM, okukuvumela ukuthi unike amandla ukuxhumana kwakho futhi uhlele ukuhamba kwakho komsebenzi. Ungakwazi futhi ukudala ukuhlanganiswa ngokwezifiso usebenzisa isici sohlelo lokusebenza lwe-Helpwise ukuze uxhumane namanye amathuluzi ibhizinisi lakho eliwasebenzisayo.

I-Helpwise iza igcwele izici ezidizayinelwe ukuthuthukisa ukusebenzisana nokuthuthukisa ukukhiqiza kweqembu kukonke. Ungasho amalungu eqembu ngaphakathi ezingxoxweni futhi usebenze nawo ukuze uphendule imibuzo yamakhasimende kangcono nangokushesha.

Ukwengeza, i-Helpwise inesici esakhelwe ngaphakathi sokuthola ukushayisana esiqinisekisa ukuthi azikho izimpendulo ezingqubuzanayo emibuzweni yamakhasimende. Isici sokuthola ukushayisana sazisa zombili izinhlangothi uma amalungu eqembu amabili ebhala impendulo kuchungechunge olufanayo, okuqinisekisa ukuthi amakhasimende athola izimpendulo ezinembile nezingashintshi.

Nge-Helpwise, ungasetha amasiginesha amaningi futhi uwashintshe ngokushesha ngenkathi ubhala ama-imeyili. Lesi sici siwusizo ikakhulukazi kumabhizinisi anemikhiqizo eminingi noma iminyango edinga amasignesha ahlukene.

I-Helpwise ikuvumela ukuthi wenze ngokuzenzakalelayo imisebenzi evamile nephindaphindwayo njengokwabela, ukumaka, nokuvala izingxoxo ngokusetha ukugeleza komsebenzi usebenzisa Imithetho Yokuzenzakalela. I-Helpwise izophatha umsebenzi weqembu lakho, ikhulule isikhathi sokugxila emisebenzini ebaluleke kakhulu.

Esinye isici esiwusizo se-Helpwise yikhono layo lokuphatha ngokuzenzakalelayo umsebenzi weqembu lakho ngokunikeza izingxoxo ngobuhlakani ezisuselwe kunengqondo efana ne-round-robin, ibhalansi yokulayisha, nokungahleliwe. Lesi sici sisusa isidingo sokuthumela mathupha futhi siqinisekisa ukuthi ithimba lakho lingakwazi ukusingatha imibuzo yamakhasimende ngendlela efanele.

I-Helpwise ikuvumela ukuthi wenze impendulo yekhasimende ngokuzenzakalelayo usuka endawenikazi. Ungakwazi ukuhlaziya impendulo kanye nezikolo ukuze uthuthukise izinqubo zakho zosekelo nekhwalithi.

Nge-Helpwise, ungakwazi ukuthuthukisa ukusebenza kweqembu nezinqubo zosekelo ngokungena ngokujulile ekusebenzeni kwethimba lakho losekelo kuwo wonke amabhokisi okungenayo. Ungakwazi ukulandelela umsebenzi ngamunye namamethrikhi angukhiye, okukuvumela ukuthi wenze izinqumo eziqhutshwa idatha ukuze uthuthukise ukwesekwa kwakho kwamakhasimende.

Okokugcina, i-Helpwise ikuvumela ukuthi uhlele izisekelo zolwazi ukuze ubambe izindatshana ezingabiwa namakhasimende akho. Ungadala izikhungo zosizo zokugibela amakhasimende, amadokhumenti angaphakathi, nolunye ulwazi olubalulekile. Lesi sici siqinisekisa ukuthi amakhasimende angathola kalula ulwazi aludingayo futhi sinciphisa umthwalo ethimbeni lakho losekelo.

Kafushane, i-Helpwise iyinkundla yesevisi yamakhasimende esebenziseka kalula, ehlanganisa wonke umuntu enikeza izici eziningi eziklanyelwe ukwenza lula ukuhamba kwakho komsebenzi, ukuthuthukisa ukusebenzelana, kanye nokuletha ukuzizwisa kwamakhasimende okukhethekile.

Yini entsha

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