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Mayelana nalolu hlelo lokusebenza
Qala uhambo lwasebhange olunenguquko ngohlelo lokusebenza lwe-Android lwe-Bank of Khyber (BoK - Digital) - isango lakho lokuphatha izimali kalula. Yakhelwe ngokukhethekile amakhasimende e-BOK, uhlelo lwethu lokusebenza luchaza kabusha ukunethezeka nokuba yinkimbinkimbi, likulethela ukubhanga kalula kunanini ngaphambili.
Vula Amandla:
1. Ukubhalisa Okungenamzamo: Ukujoyina umndeni wakwa-BOK kuwumoya. Amakhasimende akhona angabhalisa ngokushesha noma abhalise, awenze aqale ohambweni lwawo lwasebhange ngesikhashana nje.
2. Umuzwa Olula Wokungena Ngemvume: Valelisa ezinqubweni zokungena ezinzima. Ngohlelo lwethu lokusebenza, ukungena kwakho kokuqala kuhlanganiswa ngaphandle komthungo nokubhaliswa kwedivayisi, okuqinisekisa ukuqaliswa okungenazinkinga.
3. Izinyathelo Zokuvikela Eziqinile: Ukuvikeleka kwakho kubaluleke kakhulu. Sisebenzisa Ukuqinisekiswa Kwezinto Ezimbili nge-OTP, sinikeza ukuthula kwengqondo, sivikela okwenziwayo kanye nedatha ngamaphrothokholi ahamba phambili embonini.
4. Ukuhlolwa Kwebhalansi Esheshayo: Hlala unolwazi ngokubuka nje. Qaphela kalula amabhalansi e-akhawunti yakho noma kunini, noma kuphi, ubeka imininingwane yezezimali ezandleni zakho.
5. Imininingwane Ye-akhawunti Ebanzi: Ngena ujule ezimalini zakho. Finyelela izitatimende ezinemininingwane kanye nezitatimende ezincane kalula, zikunikeza amandla okuveza izinto ngendlela engenakuqhathaniswa.
6. Ukudluliswa Kwezimali Okungamandla: Ukuphatha izimali zakho akukaze kube lula. Jabulela ukudluliselwa okungenazinkinga ngaphakathi kwama-akhawunti e-BOK, uqinisekise ukuthengiselana okusheshayo nokuvikelekile.
7. Izinkokhelo Ze-Raast Ezingenamthungo: Yamukela ikusasa lezinkokhelo. Uhlelo lwethu lokusebenza luhlanganisa kalula izinkokhelo ze-Raast, lusiza ukuthengiselana okusheshayo nokuphumelelayo ukuze kube lula kuwe.
8. Izinkonzo ezilula ze-IBFT: Vala igebe kalula. Yenza ukudluliselwa kwe-IBFT kwamanye amabhange kalula, unwebe ukufinyelela kwakho kwezezimali ngokuthepha nje okumbalwa.
9. Izinkokhelo Zezinsiza Ezenziwe Lula: Valelisa ezinkingeni zokukhokha izikweletu. Isici sethu se-UBPS siqondisa izinkokhelo zebhili yensiza, iqinisekisa ukuzizwisa okungashayisani ngaso sonke isikhathi.
10. Ama-Mobile Top-Ups on the Go: Hlala uxhumekile kalula. Jabulela ukusebenziseka kalula kwama-top-ups eselula ngokuqondile ngohlelo lwethu lokusebenza, kukugcina uxhumekile nobathandayo kalula.
11. Ukuphathwa Kwabahlomuli Okungenamzamo: Phatha abahlomuli kalula. Dala, buyekeza, futhi ubuyekeze ulwazi lwabahlomuli kalula, okukubeka olawulweni lwemisebenzi yakho.
12. Ukukhokhwa Kwezikweletu Ezingakhiqizi Ngemva Kokukhokha: Valelisa ezikweletini ezidlulelwe yisikhathi. Uhlelo lwethu lokusebenza lwenza kube lula ukukhokhelwa kwezikweletu ezikhokhwe ngemuva, liqinisekisa ukukhokhelwa ngesikhathi ngaphandle kwengcindezi.
13. Ukulawula Umkhawulo: Lawula izimali zakho kalula. Lawula imikhawulo yakho yokwenziwayo kalula, uyenze ngendlela oyifisayo ukuze ihambisane nezidingo zakho zezezimali nokuncamelayo.
13. Ukunika Amandla Okuphatha Amakhadi: Amakhadi akho, ukulawula kwakho. Ngohlelo lwethu lokuphatha amakhadi, phatha ngokushintsha ama-PIN nokuphatha ukusebenzisa ikhadi/ukuvaleka ngaphandle komthungo.
14. Ukukhiqizwa Kwekhodi Ye-QR: Khiqiza kalula amakhodi e-QR okuthenga ngokushesha. Noma ngabe okokukhokha noma ukuhlonza, uhlelo lwethu lokusebenza lubeka amandla obuchwepheshe be-QR ezandleni zakho.
15. Inkokhelo ngekhodi ye-QR: Thola kalula ngokungenakuqhathaniswa nezinkokhelo zekhodi ye-QR. Vele uskene futhi ukhokhe, uguqule indlela osebenza ngayo ngokuphephile nangokushesha.
16. Ngena ngemvume ngezigxivizo zeminwe: Finyelela i-akhawunti yakho ngokuphepha nangokushesha ngokufakazela ubuqiniso bezigxivizo zeminwe, uqinisekise ulwazi lokungena olungenamthungo ngaso sonke isikhathi.
17. Phatha Ama-Akhawunti Aningi Ngaphansi Kokungena Ngemvume Okukodwa: Yenza ukuphatha kwakho imali kube lula. Finyelela futhi uphathe ama-akhawunti amaningi ngaphansi kokungena ngemvume okukodwa, uthuthukise ulwazi lwakho lwasebhange.
Vula Amandla Okubhange:
Izwa ukubhenka okucatshangelwe kabusha ngohlelo lokusebenza lwe-Android lweBank of Khyber. Idizayinelwe umsebenzisi we-Android oqaphelayo, uhlelo lwethu lokusebenza luhlanganisa ubuchwepheshe obuphambili nedizayini enembile, ebeka izindinganiso ezintsha zokusebenza kahle kwebhange leselula.
Landa manje bese uthatha uhambo lapho lula kuhlangana yinkimbinkimbi. Khulisa ulwazi lwakho lwasebhange - ngoba awufanelwe lutho olungaphansi.
Ngemibuzo nezikhalazo, sicela usithinte ku- +92-91-111-265-265 noma usithumele i-imeyili ku complaints@bok.com.pk
Vula Amandla:
1. Ukubhalisa Okungenamzamo: Ukujoyina umndeni wakwa-BOK kuwumoya. Amakhasimende akhona angabhalisa ngokushesha noma abhalise, awenze aqale ohambweni lwawo lwasebhange ngesikhashana nje.
2. Umuzwa Olula Wokungena Ngemvume: Valelisa ezinqubweni zokungena ezinzima. Ngohlelo lwethu lokusebenza, ukungena kwakho kokuqala kuhlanganiswa ngaphandle komthungo nokubhaliswa kwedivayisi, okuqinisekisa ukuqaliswa okungenazinkinga.
3. Izinyathelo Zokuvikela Eziqinile: Ukuvikeleka kwakho kubaluleke kakhulu. Sisebenzisa Ukuqinisekiswa Kwezinto Ezimbili nge-OTP, sinikeza ukuthula kwengqondo, sivikela okwenziwayo kanye nedatha ngamaphrothokholi ahamba phambili embonini.
4. Ukuhlolwa Kwebhalansi Esheshayo: Hlala unolwazi ngokubuka nje. Qaphela kalula amabhalansi e-akhawunti yakho noma kunini, noma kuphi, ubeka imininingwane yezezimali ezandleni zakho.
5. Imininingwane Ye-akhawunti Ebanzi: Ngena ujule ezimalini zakho. Finyelela izitatimende ezinemininingwane kanye nezitatimende ezincane kalula, zikunikeza amandla okuveza izinto ngendlela engenakuqhathaniswa.
6. Ukudluliswa Kwezimali Okungamandla: Ukuphatha izimali zakho akukaze kube lula. Jabulela ukudluliselwa okungenazinkinga ngaphakathi kwama-akhawunti e-BOK, uqinisekise ukuthengiselana okusheshayo nokuvikelekile.
7. Izinkokhelo Ze-Raast Ezingenamthungo: Yamukela ikusasa lezinkokhelo. Uhlelo lwethu lokusebenza luhlanganisa kalula izinkokhelo ze-Raast, lusiza ukuthengiselana okusheshayo nokuphumelelayo ukuze kube lula kuwe.
8. Izinkonzo ezilula ze-IBFT: Vala igebe kalula. Yenza ukudluliselwa kwe-IBFT kwamanye amabhange kalula, unwebe ukufinyelela kwakho kwezezimali ngokuthepha nje okumbalwa.
9. Izinkokhelo Zezinsiza Ezenziwe Lula: Valelisa ezinkingeni zokukhokha izikweletu. Isici sethu se-UBPS siqondisa izinkokhelo zebhili yensiza, iqinisekisa ukuzizwisa okungashayisani ngaso sonke isikhathi.
10. Ama-Mobile Top-Ups on the Go: Hlala uxhumekile kalula. Jabulela ukusebenziseka kalula kwama-top-ups eselula ngokuqondile ngohlelo lwethu lokusebenza, kukugcina uxhumekile nobathandayo kalula.
11. Ukuphathwa Kwabahlomuli Okungenamzamo: Phatha abahlomuli kalula. Dala, buyekeza, futhi ubuyekeze ulwazi lwabahlomuli kalula, okukubeka olawulweni lwemisebenzi yakho.
12. Ukukhokhwa Kwezikweletu Ezingakhiqizi Ngemva Kokukhokha: Valelisa ezikweletini ezidlulelwe yisikhathi. Uhlelo lwethu lokusebenza lwenza kube lula ukukhokhelwa kwezikweletu ezikhokhwe ngemuva, liqinisekisa ukukhokhelwa ngesikhathi ngaphandle kwengcindezi.
13. Ukulawula Umkhawulo: Lawula izimali zakho kalula. Lawula imikhawulo yakho yokwenziwayo kalula, uyenze ngendlela oyifisayo ukuze ihambisane nezidingo zakho zezezimali nokuncamelayo.
13. Ukunika Amandla Okuphatha Amakhadi: Amakhadi akho, ukulawula kwakho. Ngohlelo lwethu lokuphatha amakhadi, phatha ngokushintsha ama-PIN nokuphatha ukusebenzisa ikhadi/ukuvaleka ngaphandle komthungo.
14. Ukukhiqizwa Kwekhodi Ye-QR: Khiqiza kalula amakhodi e-QR okuthenga ngokushesha. Noma ngabe okokukhokha noma ukuhlonza, uhlelo lwethu lokusebenza lubeka amandla obuchwepheshe be-QR ezandleni zakho.
15. Inkokhelo ngekhodi ye-QR: Thola kalula ngokungenakuqhathaniswa nezinkokhelo zekhodi ye-QR. Vele uskene futhi ukhokhe, uguqule indlela osebenza ngayo ngokuphephile nangokushesha.
16. Ngena ngemvume ngezigxivizo zeminwe: Finyelela i-akhawunti yakho ngokuphepha nangokushesha ngokufakazela ubuqiniso bezigxivizo zeminwe, uqinisekise ulwazi lokungena olungenamthungo ngaso sonke isikhathi.
17. Phatha Ama-Akhawunti Aningi Ngaphansi Kokungena Ngemvume Okukodwa: Yenza ukuphatha kwakho imali kube lula. Finyelela futhi uphathe ama-akhawunti amaningi ngaphansi kokungena ngemvume okukodwa, uthuthukise ulwazi lwakho lwasebhange.
Vula Amandla Okubhange:
Izwa ukubhenka okucatshangelwe kabusha ngohlelo lokusebenza lwe-Android lweBank of Khyber. Idizayinelwe umsebenzisi we-Android oqaphelayo, uhlelo lwethu lokusebenza luhlanganisa ubuchwepheshe obuphambili nedizayini enembile, ebeka izindinganiso ezintsha zokusebenza kahle kwebhange leselula.
Landa manje bese uthatha uhambo lapho lula kuhlangana yinkimbinkimbi. Khulisa ulwazi lwakho lwasebhange - ngoba awufanelwe lutho olungaphansi.
Ngemibuzo nezikhalazo, sicela usithinte ku- +92-91-111-265-265 noma usithumele i-imeyili ku complaints@bok.com.pk
Kubuyekezwe ngo-
Ukuphepha kuqala ngokuqonda ukuthi onjiniyela baqoqa futhi babelane kanjani ngedatha yakho. Ubumfihlo bedatha nezinqubo zokuphepha zingahluka kuye ngokusebenzisa kwakho, isifunda, nobudala. Unjiniyela unikeze lolu lwazi futhi angalubuyekeza ngokuhamba kwesikhathi.
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