Helpdesk Management System Kubalulekile izindawo ukuphathwa ngoba kusiza ekuhleleni wonke umsebenzi ukugeleza a izindawo nempahla nesicelo ebekwa phambili ngokwanelisako ngamalanga woke. Ngosizo edeskini ukuphathwa, isikhathi esibalulekile azikwazi ukulondolozwa njengoba evumela ezinye izinkinga ezibucayi okumele kubhekwane esekelwe kuqala. izicelo Izikhungo futhi imibuzo, izingcingo etholwe izikhungo ukwesekwa, izaziso ze-SMS, Izaziso ze-imeyili kungaba wonke bafakwe ohlelweni owodwa ohlelekile. Kwenza ilwazi kakhulu kuyasebenziseka futhi kulula ukuhlola abasebenzi nge-inthanethi (noma) by mobile.
Izinzuzo kanye Izici
• Zonke izenzakalo ingaqashelwa basindisa kungxenyekazi eyodwa
• omula kulandzela oda umsebenzi
• Phatha bese libhala zonke izingcingo yefoni imeyli atholakele
• Ulwazi mayelana zonke izinkinga lungatholakala futhi ibike
• Imibiko ingalungiswa kalula futhi wathumela njalo nge unenkululeko yokukhetha imvamisa lapho bathunyelwa futhi ikhono ehlelweni isikhathi ukuthumela.
• Yonke imisebenzi abayenzile esikhathini esidlule ingabuye itholakale ngokunemba noma nini lapho kudingeka kungakhathaliseki ukuthi emuva yenziwa
Kubuyekezwe ngo-
Jun 11, 2025