SpogAi

SpogAi

About this app

SpogAi is a modern, mobile-first ticketing and incident management app designed to help teams stay on top. SpogAi makes it easy to track, manage, and resolve issues quickly and collaboratively.

🚀 Key Features:
🔹 Incident Management
View, search, and manage incidents efficiently with powerful filters and quick access tools. Open incident links from emails or browsers directly in the app.

🔹 Ticket Collaboration
Track ticket progress, add comments, and stay updated in real-time. Assign tasks, link/unlink issues, and keep your team aligned at every step.

🔹 Calling Workflow Visibility
See the full calling workflow directly inside the ticket details for better context and faster resolution.

🔹 Roster Management
Pause and manage team availability directly within the app to ensure smooth scheduling and response handling.

🔹 Task & Service Listings
Browse and search task or service lists with ease. Everything is organized, searchable, and optimized for fast mobile use.

🔹 Smart Filtering
Filter all types of Service Desk data using a new 3-filter system to find what you need, fast.

What’s new

✨ New Features
Added Approve/Reject functionality for Service Request (SR) and Change Request (CR) tickets, enabling users to review and take action directly within
Added Approve/Reject action for Service Request (SR) and Change Request (CR) tickets.
General bug fixes and performance improvements.