so, this would be a 5 star, but I need to be home for having a visit. I downloaded 3 different apps on my galaxy 6 edge, but appartently cannot download adobe flash player which is required to use it on phone. having 4 kids is very hard to make sure im gonna be home or that its gonna be quiet enough. how do I get adobe on my phone???!!! HELP!!!
Couldn't see or connect for my visit. When GTL was called they wanted proof I couldn't see or hear my son. It's not the only problem with them...they took my money to enable him to call home then found out they don't service the county I needed. My money had not been returned. You risk your money doing business with GTL.
Needs updated and more prions add to it... I would give it a better rating then one star if it had West Virginia prions on there. But until then I will not give no more than one star. So please update your app and put WV prions on there and I'll redown load the app.
DONT WASTE A VISIT ON HERE IM FURIOUS! WASTE OF A VISIT. I PAID FOR THE VISIT AND COULDN'T SEE OR HEAR MY BOYFRIEND AT ALL! HE HEARD ME BARELY & COULD SEE ME FOR A TOTAL 3 MIN ALL TOGETHER WITHIN A 30 MIN VISITATION. IT WAS THE BIGGEST TEASE OF MY LIFE. AND DON'T THINK YOUR GONNA GET A REFUND. NOPE.
Make sure to download second app to get your video visit to work without Adobe. Works awesome. Still a lot of kinks but I'm able to visit Monday through Friday and I have to reserve at midnight, takes a few times, but worth it. Makes it easier for the family and my husband to do his time and he doesn't act out while incarcerated out of frustration. He seems so much more calm, unlike before, without the video visits, because he said he was always thinking about and worrying. Now he's doing so much better knowing we're ok and sees us almost everyday. This app is really making a difference.
All comments of people looking for help but all those it worked for don't tell us how it works someone said you have to contact the prison beforehand is this the case or no and if so why haven't people been told this. I have both apps downloaded and i logged in but no timer showed so I never got my visit please help. I was very disappointed as I can't do prison visit because I'm in another country. Advice would be grateful
Updated to Adobe Air 16 and additional icons have been added for high-resolution devices. This version also enables VisAnywhere from the mobile platform.