Jane for Clients

Jane App

About this app

Managing your health just got a lot easier! With one secure login, you can rebook, manage, and join virtual appointments from all your favourite Jane clinics, plus read and reply to secure messages from your practitioners — all in one place.

Jane’s mobile app is a secure place for clients to manage appointments. If you’re a clinic owner or practitioner, this app isn’t for managing your business—Jane’s web version (Jane.app) is still the best place for you!

What can this app do?
- Connect any of your existing Jane clinics to one secure ID and login
- View all your upcoming appointment details at a glance
- Easily rebook, reschedule or cancel appointments—for yourself or a group
- Join secure online appointments (telehealth) from anywhere
- Read and reply to secure messages from your clinic
- Save time logging in using your phone's biometrics (like Face ID)

This app is not a directory and does not allow you to browse or find new practitioners or new clinics. Instead, it’s designed for patients and clients who have already visited and/or have accounts with clinics using Jane.

If you’re already a patient or client of a clinic, practice, or studio (who uses Jane to run their business)—perfect! Just download the app, create a new login, start connecting your accounts, and book your next massage before you have time to reach for an ice pack.

If you have never created an account with a Jane clinic, you’ll need to do that first. Start by clicking the [Sign In or Sign Up] button on the clinics or practice website/online booking site, complete your intake form, then you’ll be able to add them in the app.

Ratings and reviews

I want to use this app but when I go to my email to retrieve the verification code and then return to the Jane app, I get bumped back to the beginning of the sign up process and then I need a new code... unusable for Android 🤷🏼‍♀️

Horrible app. signing in is a constant problem. Often sends me to the web or tells me that the account exists and to check my email, but then locks me out.

Very confusing.Doesn't sign you in directly to your Jane app. System takes you directly to bookings. Unable to put my picture on my booking site. Not compatible with Tic-toc and Instagram as far as uploading your booking link to these two social media sites

What’s new

Bug fixes and performance improvements