
Nodella Jordan
The process to set up my account was pretty easy and connecting my bank. I love receiving the notifications so I can track payments received and the low processing fee. However, I would like for them to allow more fields to obtain additional information from customers like a note section, phone number, and a field for additional information. I had a couple of tickets purchased on behalf of others but nowhere to put their name.
24 people found this review helpful
Hey Nodella! Thank you for writing about this. We totally appreciate your feedback and hope this is something we can implement soon. If there's anything we can do to assist you going forward, please don't hesitate to get in touch with our support team via https://support.stripe.com/contact/.

Anthony Pemberton
Complete garbage app. It is impossible to set up smoothly. Good luck setting it up in an hour. Just want to get paid by. PSA for my cards and can't because this trash app is the only option. PayPal, Venmo, Cash App, among many others are so much easier. Too many confusing verifications. App doesn't work the same to verify as computer and is you don't set up the computer stuff right the app doesn't work. Seriously during the setup walk through let someone set up everything. The sandbox is a joke.
9 people found this review helpful
Stripe, Inc.
January 14, 2026
Hi Anthony, thank you for your feedback, and we’re sorry to hear this. We’d like another opportunity to make it right for you. If your issues are still ongoing, please contact us using one of the support options available on https://support.stripe.com/contact/, and we’ll work to resolve your issue as quickly as possible.

Lisa Chambless Wolfe
This app is pretty meh. It's nice to see when payments come in, but it is impossible to do much else. I don't exactly need my payment history graphs when I'm out, but I do need more information on where the payment is coming from. When working with clients and I have no idea when their payments come in, it's not good. This has no details, customer names, nothing like that. Not sure why it is so simple to render it nearly useless. Would it be so hard to put last name and individual transactions
38 people found this review helpful
Stripe, Inc.
October 1, 2023
Hi Lisa! We apologise for your unpleasant app-using experience. It has its advantages and disadvantages. (https://support.stripe.com/questions/stripe-iphone-and-android-mobile-apps-mobile-dashboard-app-for-standard-direct-users). Please contact us at heretohelp@stripe.com if there is anything we can do to help.