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How I can connect NAS with Clowd-ID account ,when I use same Wi-Fi network? I can connect NAS with Clowd-ID ,from 3G-network. And I can connect NAS with privateIPaddress ,from same Wi-Fi network. But I can't connect NAS with Clowd-ID ,from same Wi-Fi network. Now I need 2account to connect NAS ,insideHOME & outside. Please help me !
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Hello,
We cannot find same problem base the description. It may be caused by router or NAS settings for Easy Connect. Could you help to visit https://support.asustor.com/, and create ticket for this. Our support team can contact with you directly for more information to investigate root cause. Or you can mail Stanleyhsu@austor.com. Thanks a lot.