
Dara
1! I have my address saved in the app, which I select for delivery, but for some reason during the delivery process it resets and they always deliver to the neighboring building. This happens because the address is set only by the street name, not the specific building number. 2! Even if you change the language, it only changes on the main page — all other pages like Profile, Notifications, Coupons and others still remain in Thai. Please make a proper full translation for the entire app.
34 people found this review helpful
CP ALL PUBLIC COMPANY LIMITED
August 13, 2025
7-Eleven thanks you for your feedback. Our team will take your feedback into consideration and use it to improve the app.

Anton Ivanov
The delivery button doesn’t work. I don’t know what happened — every time I try to press the Delivery button, the app crashes. My phone is a Pixel 6a, Android 16 (latest public beta). It’s really sad because I’ve been using the 7-Eleven delivery option for a couple of months.
CP ALL PUBLIC COMPANY LIMITED
January 26, 2026
We sincerely apologize for the inconvenience caused. To better assist you and improve your experience, please kindly provide more details of the issue via our Call Center at 02-826-7777, available 24 hours.

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few major issues in the application 1)I schedule delivery for later, but it ends by showing delivery now. 2)when you need to cancel a delivery, it's impossible to do it online. 3) if the app picks the wrong location for delivery, it's impossible to change the delivery address 4) once you make an order, it's impossible to contact online the store without calling, which is not convenient and many times nobody picks the phone if you call. the review describe clearly what are the problems to fix
17 people found this review helpful
CP ALL PUBLIC COMPANY LIMITED
August 26, 2025
We sincerely apologize for the inconvenience caused. To better assist you and improve your experience, please kindly provide more details of the issue via our Call Center at 02-826-7777, available 24 hours.