nib

nib Health

About this app

Download the nib App to manage your cover or if you’re new to nib, sign up for a free nib membership.

Unlock everyday health and wellbeing support, discounts and more. 

For members with health insurance, you can: 
• Make a claim and check its status 
• Check your Extras to see how much you’ve got left to claim
• Search our healthcare networks to get the best value from your cover
• Manage your cover and update personal details

For members with travel insurance, you can:
• Update your personal details
• View and download your policy documents
• Submit your travel insurance claims online

Plus, those with a health insurance policy or a free nib membership can:
• Unlock access to nib Rewards and save with offers from major brands
• Book telehealth or get a medical certificate
• Get treatments delivered to your door
• Try our online health check and skin check for personalised insights
• Check your symptoms in minutes and get recommendations on what to do next

Ratings and reviews

The app is so damn glitchy and buggy it's actually unusable. The last few times I've gone to use the app it hasn't worked. Uninstalling and reinstalling does nothing. I never used to have any issues with the app but now I can't even access any part of the app.

apparently I have insufficient funds in my account (news to me and my bank) so now I'm on this app stuffing around trying to sort it out. trust me when I say I have better things to be doing!

The Scan With Camera option stopped working a while ago but has since been fixed in the 16/04/2025 update. Thanks! The Add Document option still says the app doesn't have File and Media permissions so you can't add a PDF receipt. The app needs to be repackaged with this option enabled.

What’s new

We make regular updates to the nib App to continually improve your experience as a member. In this release, we’ve been busy bringing you performance improvements and bug fixes.