
Ashley Matthews
Had a forced update and now I can't even log in, keeps coming up with an error. Was using biometrics to log in, so tried with mygov password instead as the explanation message talks about signing in with the same method as previously, but neither of the 2 ways I sign in work! Why is it that some random pass the time game apps always work flawlessly but government apps are rubbish?
1 person found this review helpful
Australian Taxation Office
March 19, 2025
Hi Ashley, please contact us at app@ato.gov.au, so we can assist you with troubleshooting. Thanks, Alex.

Rob
Well, if there was a prize for the most useless app on the playstore, this app would win hands down. What is the point of using this app if it just connects you to the ATO Web site. Just friggen go to the ATO Web site in the first place. I really think that the ATO asked a six year old to develop an app, and this is what he came up with. However, it doesn't have ads, which I guess is a good thing, seeing it doesn't do anything else. It lasted about ten minutes on my phone. What a waste of 10 min
23 people found this review helpful

chris ismail
This app is absolutely terrible. I installed him the first time and the app doesn't even load even though I've got everything linked to the ATO. I've uninstalled it. Reinstalled. It cleared the cache everything and still doesn't work. Absolutely terrible junk
1 person found this review helpful
Australian Taxation Office
January 31, 2025
Hi Chris, please contact us at app@ato.gov.au, so we can assist you with troubleshooting. Thanks, Alex.