My bpost

16K reviews
Content rating
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About this app

The most popular all-round parcel and mail app in Belgium. All your online orders and shipments at your fingertips: track them closely, choose where they’re delivered and get them ready for shipment in no time.

■ Never lose track of a parcel
With Track & Trace you can view the status of your parcels, including those delivered by other companies like PostNL, DPD and DHL, whenever and wherever you like. Choose which parcels you want to receive status updates for. Add the email addresses to your online shopping apps. Your bpost parcels will then automatically appear in the app.

■ Choose where we deliver
Not at home at the expected delivery time? Let us know via your delivery preferences where we can deliver your bpost parcel. Straight to a Pick-up point or Parcel Locker is the quick, green option. Or have it left with a neighbour or in a safe spot around your home.
■ Registered mail straight to your letterbox
Save time and have your registered mail delivered straight to your letterbox. You’ll receive a notification as soon as it’s arrived.

■ Sending a parcel?
Easy-peasy Quickly and easily create a shipping label to have your parcel sent within Belgium or abroad. Simply find a Drop-off point in your area. On your way to a Parcel Locker? Book your locker hassle-free up to 2 hours in advance. Your parcel will be delivered within Belgium the next working day.

■ Need to send registered mail?
At home, at work, on the way... Creating your own shipping label for your registered mail item right there in the app. Print it out or go to a Post Office or Post Point and let them print it. Affix to your envelope and pop it in the post!

■ Open Parcel Lockers from your smartphone
Parcel Lockers without a screen, which you’ll find near supermarkets, stations and office buildings, can be easily opened via the app.

■ Pay import costs securely
Expecting a parcel from outside the EU? Then pay the import costs securely via the app. This way you can be sure that the request is coming from bpost and protect yourself against phishing.

■ Find Pick-up points & Drop-off points
With 3.100+ Post Offices, Post Points, Parcel Points and Parcel Lockers, you’ll always find one close by. See where you can have your bpost parcels delivered or drop them off for shipment.
Updated on
Jul 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info, Financial info and 3 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

15.5K reviews
Peter D'Hoye
June 19, 2024
Reduced review to zero stars. The app now shows me 5 packsges on the way: one was in fact delivered 2 weeks ago, 4 were shipped and delivered one year ago(!). The one package that is actually on its way isn't even listed. Totally useless app. If you add a package manually, it will ignore its existance even if it pops up as a new entry and is scheduled for delivery the same day. Same tracking number and postal code... How can you possibly develop such a bad app, unbelievable
1 person found this review helpful
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June 25, 2024
Hi Peter, we're sorry to hear that! Could you contact us about this, so we can look into this? You can contact us by phone at 022 01 23 45 or you may send us a screenshot of the shipments in your app via our bpost socials (Facebook/Insta/X). Kr, Romina
Jorge Santos
July 4, 2024
Hi! I just moved from one appartement to another, but I can't pay to get my post to the next address. I can't pay because you ask for the card number instead of the RSZ, SOOOOO for foreigners we don't have that structured card number as we are not Belgium's.... Could you please put this on the backlog? You are losing money if the app doesn't allow this!
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Nayoh Dovah