Direct Doc

Direct Doc

About this app

Meet Direct Doc, the chat-based medical follow-up app designed to connect you directly with your healthcare provider, in a secure environment compliant with CFM (Brazilian Federal Council of Medicine) and LGPD (Brazilian General Data Protection Law) regulations.

Not every question needs to become a new consultation. A test result arrived. A new symptom. A question about treatment. Guidance between appointments. A request for a prescription, medical certificate, or referral.

Direct Doc was created to be the secure channel between doctor and patient in these moments: an alternative to traditional in-person or digital consultations, with a record of the consultation, patient consent, and greater protection for sensitive health data.

Unlike conversations in personal messaging apps, Direct Doc organizes contact between doctor and patient in a dedicated environment, with greater security, privacy, and clinical continuity.

MEDICAL FOLLOW-UP VIA CHAT
With Direct Doc, you can send messages to your doctor, share relevant information about your health, and receive guidance through the app, within the response time indicated on the platform.

The proposal is simple: to transform questions, updates, and requests between appointments into more accessible, secure, and private follow-up.

QUICK ACCESS TO YOUR DOCTOR
With Direct Doc, you don't need to wait days for a new appointment to get an answer to a question that can be addressed via message. Send your question through the app and choose the available response time. This way, you can speak with the doctor who already monitors your health more quickly, securely, and efficiently.

It's a more practical way to receive guidance on exams, symptoms, treatment, and next steps, without relying on personal messaging apps and without turning every question into a new in-person appointment.

FEWER UNNECESSARY APPOINTMENTS. MORE FOLLOW-UP.

Many questions between appointments don't require a new appointment. They require medical guidance through the right channel, with the right professional, at the right time.

Direct Doc helps you speak with your doctor when a question arises about exams, symptoms, treatment, clinical progress, or next steps, without turning every need into another visit to the doctor's office.

YOUR REAL DOCTOR. NOT A GENERIC AI.
Many people turn to search engines and artificial intelligence tools to try to quickly understand symptoms, exams, and treatments. The problem is that these tools are not experts, they don't know your history, they don't monitor your progress, and they don't assume clinical responsibility for your care.

Direct Doc takes a different approach. Technology doesn't replace the doctor. It brings you closer to them.

In Direct Doc, guidance comes from qualified professionals who already care for you, within an environment created to preserve the security, privacy, and continuity of the doctor-patient relationship.

SECURITY, PRIVACY, AND CLINICAL CONTINUITY.

Messages and information shared in the app are protected, organized, and handled in accordance with CFM (Brazilian Federal Council of Medicine) standards and the LGPD (Brazilian General Data Protection Law), respecting the privacy of personal data and sensitive health information.

Direct Doc helps you:
▸ Talk to your doctor via chat, without relying on personal messaging apps.

▸ Receive medical guidance between in-person appointments.
▸ Ask questions about symptoms, tests, treatments, and clinical progress.

▸ Share updates on how you are feeling.

▸ Request guidance on prescriptions, tests, and next steps.

▸ Maintain a history of guidance in a safe and organized environment.

▸ Have more convenience, privacy, and continuity of care.

Direct Doc does not replace urgent or emergency care. In severe cases, intense symptoms, or situations requiring immediate evaluation, seek emergency services.

Direct Doc. Medical follow-up via chat, with security, convenience, and privacy.

Questions? [e-mail] or (51) 3076-3865

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