TBI Eightware

Eightware Technology

About this app

The TBI Eightware is a cross-platform mobile application (iOS and Android) developed using React Native and Expo, offering the following key features:
Ticket Management
Creation of new service requests via QR code scanning.
Tracking the status of service requests, including:
Awaiting Service
In Progress
In Transit
Completed
Detailed view of service request information, such as:
Equipment details (manufacturer, model, serial number).
Assigned technician information.
Error codes and descriptions.
Installation address.
Estimated arrival and completion times.
Preventive Maintenance
Access to the preventive maintenance schedule.
Status tracking of maintenance activities:
Pending
Overdue
Completed
Scheduled
Canceled
Equipment identification via QR code for maintenance schedule lookup.
Technical Features
Multi-language support (Portuguese, English, and Spanish).
Adaptive interface with light and dark mode support.
Authentication system with access request validation.
Over-the-air (OTA) updates for seamless version deployment.
Integration with automated build and deployment systems (CI/CD).
Security and Access Control
Login system with credential validation.
Access request process with manager approval.
Secure storage of sensitive data.

What’s new

Added a dropdown to select which server to use