Calgary 311

The City of Calgary

About this app

Report on the go with the Calgary 311 app Over 90 City services in your hand.
Whether you're reporting a pothole, requesting snow removal, or sharing feedback, the updated Calgary 311 app makes it easy to request City services right from your smartphone.
• Effortless reporting: describe your concern, snap a photo, pinpoint the location, and submit in just a few taps.
• Real-time updates: track the status of your requests and receive timely notifications.
• User-friendly interface: navigate through the app with ease and find the services you need quickly.
• Now with multiple photo uploads and a City of Calgary news feed.
Using the 311 Calgary app, residents and City employees work together to keep Calgary at its best. The information and photos you provide allow City employees to assess, prioritize and efficiently respond to your requests. Download the free app today! Visit Calgary.ca/311app for more information. Questions? Check out the the 311 app FAQ and Calgary 311 app terms of use. Technical issues? Please use the 311 Contact service request to describe your concern as well as provide contact information and a 311 representative will follow up within 10 days.

Ratings and reviews

I'm increasing my review as I no longer get "failed to create request" when I try to submit a request after the new update, so we'll done! The map still doesn't load the road overlay unless you go back then choose location again, and the categories load/scroll slower than a snail (but still need better categories like "crosswalks") , but MUCH better than before!

New app is complete garbage. Nothing but lagging, bugs and glitches. Can't even get past second step of submitting a request. Bring back the old app, at least it was functional.

It works pretty good. I like you can easily see the status of your requests. The only problem is you can not see the case number in this screen or even on the detail screen, which shows only the first 6 digits with a bunch of dots after. So if you want to do a follow up there is no way to give them the case number.They need to put that on a single line in the list view, or at least on the details page.

What’s new

Instant updates
· Over 90 City services available, including assistance with garbage & recycling, potholes, tax information, bylaw concerns, business licensing and fire inspections.
· Attach multiple photos
· News updates
· Consistent experience: whether using the 311 app or web portal, you’ll have a consistent and familiar experience across all platforms. Visit Calgary.ca/311app for more information.