246 reviews
Content rating
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About this app

Your city anywhere, anytime!

Calgary 311 is your on the go connection to The City. Report and track select City services via your smart phone using location based technology with the option to include a photo of the concern.

Report concerns related to snow & ice, graffiti, parks & trees, water and sewer services, traffic signs, traffic signal lights, street & park lights, road maintenance, taxi & limousine... quickly and easily!

View our full Terms of Service - http://www.calgary.ca/CS/CSC/Pages/311MobileTOS.aspx
Updated on
Sep 14, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

237 reviews
August 4, 2021
It works pretty good. I like you can easily see the status of your requests. The only problem is you can not see the case number in this screen or even on the detail screen, which shows only the first 6 digits with a bunch of dots after. So if you want to do a follow up there is no way to give them the case number.They need to put that on a single line in the list view, or at least on the details page.
9 people found this review helpful
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A Google user
October 18, 2018
I'm giving it 4 stars because I love it but it DOES have one big problem: if you don't fill in a mandatory field, attempting to submit SILENTLY fails. There is no explanation as to why nothing happens. This behaviour defies user expectations. Typically, apps highlight any mandatory fields in red that still require information. I assumed there was a network error for MONTHS and frequently gave up on creating tickets... then I figured out today what the intermittent issue was. Please fix it so that any empty mandatory fields GLOW RED when a user clicks the "Submit" button before all required information has been entered. Then I'll switch my rating to 5 stars :)
22 people found this review helpful
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August 10, 2020
Don't bother with Android - won't work. I installed this to report a specific issue where City infrastructure was crumbling and in need of repair. I was aware of some of the other comments about this App on android so I was very careful to answer all question. No dice. Even with 5 bars the app would not submit. Very disappointed.
1 person found this review helpful
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What's new

Bug Fixes: Resolved an issue with taking photos