GreenShield+

GreenShield

About this app

The GreenShield+ mobile experience gives you access to your benefits and health services from your device. Log in using your GreenShield+ email and password to access all of the same features you enjoy with the desktop experience on your mobile device.

Using GreenShield+ you can:
- Seamlessly and easily submit your claims directly from your phone or tablet.
- Find care providers quickly and easily.
- Access personalized and integrated health services.
- Find your ID directly from the dashboard for easy access.
- Access online therapy, pharmacy, and telemedicine services.
- Search for care providers by business type or name on the interactive map.
- See what benefits you have available and how much of your balances are left.
- Check your drug coverage by name or drug identification number.
- Check your eligibility and coverage for health services or items.
- View your previous claims and their status.

Download GreenShield+ for quick and convenient access to all your plan member benefits. Access and availability of services might vary depending on your specific plan details.

Ratings and reviews

The sign-in process has been criticised by other reviewers so I won't retread old ground. But the reason I use the mobile app in the first place was because the claim submission flow felt smoother than the webpage. Now that's no longer the case: following the Jun 12 bug fix update, the app would ironically get stuck on the step to select claim type (after confirming claimant name). The drop-down icon inverts... screen goes dark... then nada. No menu or keyboard or anything. Hope it's fixed soon.

Their service is good, if you manage to actually navigate their app and get any. Very hard for follow up and find your documentation. There's no patient "dashboard" regrouping everything, I think this is the worst app ever made for telemedicine tbh .. gives me anxiety unable to find anything.

the only contact is a phone number, and when you call you get AI voice recognition. After running around in circles, you eventually try to speak to an operator, at which point it informs you they're closed. A simple, quick question that could be an email or very brief call to a human instead leaves you frustrated.

What’s new

Various bug fixes and enhancements