
Leanna Jones
Just downloaded this app on a new phone and hadn't used it in a while. I use to use it a lot when i was recovering from a neck injury. Now the booklet page is just blank and doesn't load anything. It says I don't have coverage when I click on dental despite my history showing my recent cleaning paus for. it literally doesn't work and tells you nothing but your history of what they approved. extremely frustrating.

Katsumi Akatsuki
Their service is good, if you manage to actually navigate their app and get any. Very hard for follow up and find your documentation. There's no patient "dashboard" regrouping everything, I think this is the worst app ever made for telemedicine tbh .. gives me anxiety unable to find anything.
1 person found this review helpful

Matt
the only contact is a phone number, and when you call you get AI voice recognition. After running around in circles, you eventually try to speak to an operator, at which point it informs you they're closed. A simple, quick question that could be an email or very brief call to a human instead leaves you frustrated.
1 person found this review helpful