
Meaghan R
This app is nothing but problems... Half the time I can't access my appointments, I get errors all the time, it's a hassle to switch between my personal account vs my company account. Recently I've tried to sign in to reschedule an appointment and it keeps giving me an error message saying "Unable to create Inkblot Therapy account," despite selecting the exact same options as usual. For an app made to access mental health services it sure does make my mental health/anxiety worse. Horrible.
1 person found this review helpful
GreenShield
August 13, 2026
We’re really sorry to hear about your experience. We will take your feedback to our team to investigate further. Thank you for helping us improve.

Leanna Jones
Just downloaded this app on a new phone and hadn't used it in a while. I use to use it a lot when i was recovering from a neck injury. Now the booklet page is just blank and doesn't load anything. It says I don't have coverage when I click on dental despite my history showing my recent cleaning paus for. it literally doesn't work and tells you nothing but your history of what they approved. extremely frustrating.
2 people found this review helpful
GreenShield
August 6, 2026
We’re really sorry to hear about your experience. We will take your feedback to our team to investigate further.

Annie Rose
The app is okay. I don't like having to talk to support staff (excellent BTW, deserves a 10 out 10), the app does not give clear heading, once you've drilled down to specifics. However, your support team sorted us out in no time flat!
1 person found this review helpful
GreenShield
August 21, 2026
Thanks for your feedback, we're glad our support teams were able to help you. Your feedback means a lot to our teams.