
Rick Johnson
App is still terrible. 1. Why does it need to open a separate browser to log in? is there an option to stay logged in? like EVERY OTHER APP. 2. Why doesn't it display benefits dollar amount remaining? you have to literally call in to find out how much is remaining. Like come on it's 2025. 3. Had to manually enter in service provider, it asked for feedback and the text box you type in is covered by the keyboard. 4. when you toggle on health care spending to be used as dental it doesn't
1 person found this review helpful

Wilson Eklund
App doesn't give access to full coverage breakdown or details regarding coverage limitations. The list of items for submitting claims is incomplete resulting in extended claim reimbursement times. As it's an app, I still have to login each time on my device. Also have issues regarding why additional plan members cannot submit their own claims through the creation of their own member profile under the primary plan holder, everything still has to be through my profile.

Lauren Jenkinson
The new update uses the entire screen. The problem is that on my Pixel, the 'continue', and 'submit' buttons are hidden behind my devices navigation panel (home, back, etc). This means I can't actually submit any claims via the app. I need to login on a desktop. I'm happy to share a screenshot to help demonstrate this if someone reaches out
4 people found this review helpful