Smou

Ajuntament de Barcelona

About this app

Move around Barcelona with Bicing, pay the parking meter from your mobile, access the B:SM Car Parks with the automatic number plate recognition system and pay with a 30% off through the app, recharge your electric vehicle, locate shared mobility vehicles in Barcelona, consult public transport information, plan your journeys and pay for your tickets in the regulated areas for residents with smou.

With smou, you can use all these services:
- Bicing: plan your route, reserve bikes and take them with smou. Also, with smou you’ll be able to see how many bikes there are in the station and whether they are electric or mechanical.
- Parking meter: pay for regulated on-street parking quickly, comfortably and without waiting. You pay only for the time you use it, without extra costs and without having to go to the parking meter. You can use it in Barcelona, Badalona, Castelledefels, El Prat de Llobregat, Esplugues de Llobregat, L’Hospitalet de Llobregat, Montgat, Sant Boi de Llobregat, Santa Coloma de Gramenet, Sant Joan Despí and Sant Just Desvern.
- Parking via app: access the B:SM car parks with the automatic number plate recognition system, without having to take a paper ticket. There’s no need to go to the tickets machine, you can pay for your stay with your mobile phone! Also, just for paying through the app, you save 30% off the price!
- Endolla Barcelona: recharge your electric vehicle from your mobile phone. You can also locate and reserve the charging points in advance.
- Shared mobility vehicles: locate and check the availability of all motorbike sharing, bike sharing and car sharing services in the city.
- Public transport: check the timetables, stops and stations of Metro, Bus, TRAM, Ferrocarrils and Rodalies.
- How to get there: functionality with which you can see the different itinerary options, with the different means of transport and the duration of each route. So you can choose the one that most interests you.
- Barcelona Residents: buy and manage the tickets to park as a resident in the Green spaces and/or in the specific parking spaces for residents.

Ratings and reviews

With Bicing this app just fails to show correct availability information. Especially frustrating when you spend 15 minutes at night to go to the station that shows bikes as available, but when you come there, all are in maintenance mode (red light). The app definitely should handle this correctly! Sometimes there's no station at all (N30, C/Castillejos, 184), but the app shows available bikes there! That's a shame.

Not syncing, wrong availability. 1st of all you have to wait 1 min untill bicing stations appear on the map. When they eventually do the info is wrong. You walk to the station only to find out that the available bikes are not unlocking or broken. Go to the next station, same thing. This is not because it is a public service that service has to be bad, should be the contrary, we are all paying. But developpers apparently decided to take public subventions without delivering. Too bad

The worst service I ever paid for. Electric bikes always under "maintenance", or none at all in the barrio, the brakes are deadly, almost worth accepting an accident will happen and a court case to follow. The mechanical bike are far too heavy to enjoy. The app is very slow. My only use was to use electric bikes in summer, extremely unreliable doesn't describe it. They are never available. The service is just so so so bad. Not worth paying the subscription. I can only dread the refund process

What's new

Good communication is the cornerstone of any relationship, so in this new version we’ve improved various touchpoints with you. For example, you’ll be able to message your taxi driver as soon as they’re assigned to you.
We’ve made these and other improvements to make your experience with the app even better. Have a great summer!