FAIRTIQ

FAIRTIQ Ltd

About this app

With FAIRTIQ you don’t have to buy a ticket in advance, indicate your destination or struggle to find the right zone. You will always be charged the best available price, once you have completed your journey. It doesn't matter how often you switch directions, or even if you change between trains, buses and trams. With FAIRTIQ there are no hassles, no complications, just smooth and easy travel at fair prices!


How it works

Shortly before boarding a vehicle, such as train, bus, tram or boat, simply swipe the "Start" button in the FAIRTIQ app. Your final destination does not need to be entered.
If a conductor requests ticket validation, click the "Show ticket" button and the QR code will automatically be displayed in the app.
Once you have arrived at your destination, swipe the "Stop" button in FAIRTIQ. The optimised cost for your trip is then displayed in the app.

Companion mode: With this new function, not only do you get a valid ticket easily and conveniently, but also your fellow companions.


Area of validity
You will find an overview of the area of validity here https://fairtiq.com/en/passengers/area-of-validity


Would you like to know more?

Our support team is at your disposal to answer any questions, offer advice and provide further information. Contact us at [e-mail].

Ratings and reviews

I couldn't be more wrong with this app. I wrote a bad review about their customer support and the problem was that their emails arrived to the spam folder. My bad. My sincere apologies to Fairtiq and their great service and customer support. When I said: __They advertise "fair" tickets and this is really far away from reality. [...].__ I was totally wrong! They are truly amazing and the customer support is incredibly responsive and fast.

Advetised in my town of Magdeburg Germany to be the ticket app, but won't let me login or register. Says no google account, but I am signed in. Phone number causes an error. App not compatable with battery saver mode? But I can literally play modern high quality games from my phone with it on..... I'll just keep using the company app until this gets fixed

Cannot simply open it and check routes and prices, it forces you to go through a long excruciating onboarding process, demanding all the data it could possibly squeeze out of you instead.