Beryl Bikes

Beryl

About this app

With Beryl Bikes you can find and unlock a bike from one of the many distinctive green Beryl Bays in your city! We’ve designed our bike to be safe, fun and easy to use for an enjoyable ride.

How do I use a Beryl Bike?
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- Find and unlock a bike using the Beryl mobile app.
- Go for a ride! Be sure to have fun and be safe.
- You can park in a Beryl Bay or a find a considerate place.
- Close the lock to end your ride.

How much does it cost?
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Whether you want to Pay As You Ride, unlimited rides for the day with a Day Pass, or to save money with minute bundles, we have a range of options to suit every type of rider.

Rides start from as little as $0.10 per minute with additional charges depending on your plan and whether you end your ride by locking the bike in or out of a bay.

Where can i find Beryl Bikes?
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You can find Beryl Bikes across Staten Island, NY as well as over the pond in several cities in the UK.

Ratings and reviews

Started off well, but it's become too much hassle. For several weeks there were no working bikes at all at Elstree station. Customer service were having "issues". Then I had to update the app, and had to sign in and add payment details again. This was so painfully slow that I gave up and got the bus. Any transport app needs to be slick, easy and reliable, and unfortunately Beryl fails at all of these.

Great app but far too expensive. My current bike needed repair so I tried using a Beryl bike in the meantime, but it just cost me £10 for 2 x 20 minute rides - it would be cheaper for me to buy a new bike to use for the week! My experience of riding the bike was ok - the gears didn't work and the electric was useless, plus I had to scan over 10 bikes at 3 different locations to find one that was available and would unlock, but for a communal bike it's what I'd expect, just not for that price.

I like the app. It's easy to use,and you can add favourite stops. The customer service is good too. They've been very helpful to me on multiple occasions. However, when unlocking ebikes, I face issue of the journey starting but then the bike not being unlocked which is annoying and takes time and can happen multiple times in a row with multiple ebikes; the customer service team is really good about it though, don't have to fight them for refunds or anything and they do respond quickly.

What’s new

Some under the hood tweaks