CBUS 311

1.9
141 reviews
Content rating
Everyone
Government
10K+
Downloads
Content rating
Everyone
Learn more
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About this app

CBUS 311 is your one stop source for all non-emergency requests for City services. From reporting a pothole to request bulk trash collection, 311 is here to help you. By contacting 311 you ensure your request will reach the correct City Department as quickly as possible.
Updated on
Apr 22, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.9
140 reviews
Janelle Berning
September 9, 2022
This app is a good basic app, but clicking on my enabled app notifications I get directed to the login screen (even tho I'm already signed in) there's also no way to see what messages/updates have been read or not. Wish there was an easier way to track if my requests are completed or not. As for the process of submitting new 311 requests to the city, this part works great, like the search feature for the right category.
7 people found this review helpful
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Jim Williams
February 4, 2023
Useless garbage. Broken in more ways than I can count. The one thing I needed it for, submitting a report to the city about damaged trash cans, it refuses to do because of a generic "cannot complete request" error, an error I only managed to get after finally completing the broken request form that doesn't follow any apparent logic at several steps.
17 people found this review helpful
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K Rogers
November 21, 2023
This app sucks... It quits everytime you try to look at a service request. I am on my third round of uninstalling and reinstalling. I have tried restarting the phone, clearing the app cache and app storage. I have force stopped the app and re opened it. I have tried every fix and trick I know... I should not be surprised the app sucks as bad as the Columbus 311 services!!!
16 people found this review helpful
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What’s new

Updated UI, bug fixes and performance improvements
Content rating
Everyone
Learn more

App support

Phone number
+14242709438
About the developer
Granicus LLC
craig.roberts@granicus.com
1152 15th St NW Suite 800 Washington, DC 20005-1723 United States
+1 858-735-4547

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