SBB Mobile

Schweizerische Bundesbahnen SBB

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About this app

SBB Mobile: your personal travel companion for public transport.

Want to know ahead of time if your train will arrive on time? Want to have quicker access to your ticket during ticket inspection? Want to be able to find your way better at the station and have reliable map information? We have good news for you! SBB Mobile can do it all. And much more.

The heart of the app is the new navigation bar with the following menu points and content.

Plan
• Plan your journey with a simple timetable search via the touch timetable or use your current position as the origin or destination, locating it on the map.
• Buy your ticket for the whole of Switzerland in just two clicks. Your travelcards on the SwissPass are applied.
• Travel particularly affordably with supersaver tickets or Saver Day Passes.

Trips
• Save your trip and we will provide you with all the information you need during your journey under ‘Single Trips’: everything from departure and arrival times, platform information and service disruptions to train formations and walking routes.
• Set up your personal commuter route under ‘Commuting’ and receive push notifications about rail service disruptions.
• The app accompanies you from door to door as you travel and you will receive information about delays, disruption and interchange times via push notification.

EasyRide
• Check in, hop on and head off – across the entire GA Travelcard network.
• EasyRide calculates the right ticket for your journey on the basis of the routes you travelled and charges you the relevant amount subsequently.

Tickets & Travelcards
• Show your public transport travelcards digitally with SwissPass Mobile.
• It also gives you an overview of your valid and expired tickets and travelcards on the SwissPass.

Shop & Services
• Buy regional transport tickets and Day Passes for the GA Travelcard area of validity quickly and easily without searching the timetable.
• In the ‘Services’ section, you can find lots of useful links about travel.

Profile
• Straightforward access to your personal settings and our customer support.




Contact us.
If you have any questions, feel free to get in touch:

https://www.sbb.ch/en/timetable/mobile-apps/sbb-mobile/contact.html

Data security and authorisations.
What permissions does SBB Mobile need and why?

Location
For connections from your current location, the GPS function must be activated so that SBB Mobile can find the nearest stop. This also applies if you want to have the nearest stop displayed in the timetable.

Calendar and e-mail
You can save connections in your own calendar and send them by e-mail (to friends, an external calendar). SBB Mobile requires read and write permissions to be able to import your desired connection into the calendar.

Access to the camera
SBB Mobile requires access to your camera to take pictures directly in the app for your personalised touch timetable.

Internet access
SBB Mobile requires internet access to search the timetable as well as for ticket purchases.

Memory
To support offline functions, e.g. station/stop list, connections (history) and purchased tickets, SBB Mobile requires access to your device’s memory (saving app-specific settings).

Ratings and reviews

The EasyRide slider will randomly revert back to the "stopped/not started" position from the "started/riding" position, at least on my android phone (even if it already loaded your location). Worse yet, if it does this just after you've already boarded, it frequently compounds the issue, as it either just freezes up so you can't correct it or it'll try to get your location while you're stuck on a moving tram/bus/train and keep you from correcting the slider. Use that function with caution.

This app could be really great, especially with how awesome the SBB network is. That said, it is very buggy. The app has crashed on me several times when researching connections and especially if I try to change station/direction. The app also crashes sometimes or doesn't load connections from the drag to connect feature. Finally, it also isn't always very clear which tickets are available and the price. When searching, it says tickets available from price X. However, when I click it is more.

The app has definitely made life back in Switzerland easier. I'm only frustrated that no matter what I do it wont update to the fact that I did not buy the half tax pass again, and so the prices don't update properly. I almost got a ticket and was lucky that the train conductor took the issue as a misunderstanding. Crossing fingers that uninstalling and reinstalling will do the trick because I do love this app!

What's new

• Timetable optimisations and bug fixes
• General bug fixes