one – control over your cards

Viseca Payment Services SA

About this app

With the free “one” App, you have perfect control over your cards – it’s easy, secure and convenient.

Your benefits:

- Manage one or more cards
- View and copy the card and verification number (CVV, CVC)
- View your PIN code
- If you lose your cards, you can block and unblock them yourself
- Categorise and analyse your spending
- Order replacement card in-app
- Check online payments in real time
- Receive a push notification after every transaction
- Secure login by fingerprint
- Redeem surprize points directly in the app

Requirements:
To use “one” App and the related services of Viseca Payment Services SA, you must own a credit card, prepaid card or business card from Viseca Payment Services SA. You must also have a “one” user account (register at https://one.viseca.ch) and accept the Conditions for the use of “one”.

Activation and login:
To register you will need a valid registration code, which can be requested at https://one.viseca.ch and will be sent to you by post.

Security:
“one” App gives you the very highest level of security. Nevertheless, it is still essential that you use your smartphone with care, take appropriate security measures and carefully check the confirmation requests you receive through “one” App. Your due care and reporting responsibilities are specified in the Conditions for the use of “one”. Further information on security and the use of “one” is available at https://one.viseca.ch.

Legal information:
When downloading or using this app, costs may accrue through the user’s mobile service provider.

Ratings and reviews

After changing cellphones to a Pixel 6, I don't seem to be able to login anymore. Every time I try to log-in I get an error message saying "A technical error has occurred. Please try again later". I know my password is fine because I'm able to log-in in their webpage, and in their webpage they're not providing any way of contacting them digitally (just phones) -- which is annoying.

App suddenly denied access to aleady set up account. Neither fingerprint, password nor password reset worked. Then I used it for applying for a new credit card and it just didn't and didn't send the verification code to my mobile at the very end of the credit card application process. Please, if your systems don't work and can't even make sure an SMS gets sent, please make sure that happens at the beginning and not at the end when everything has already been entered.

Issues taking a photo of my passport. Issues taking a selfie. Impossible to set a password. I had issues with Migros cumulus credit card as well as zak bank cler

What's new

This update improves the usability of the app and fixes problems.