
Jacob Kirk
It's almost good. App won't work offline on some phones. The offline time entries won't let you enter shifts, only clock in/out, so not useful for us. If the app had offline files or other accessible data for viewing, it may be helpful. BT has limitations that have been frustrating to get it to work for our us. Great support, but if changes aren't made to facilitate how we do things, it's not worth the $8-$12000 annual cost. At that rate, easy tweaks we ask for should be taken more seriously.
8 people found this review helpful

Ty Gordon
We used Buildertrend for our construction company for about a year. Overall the program is pretty good, but the phone app has some big limitations compared to what you can do from a computer. You can't view estimates or proposals without viewing the "full site" through your phone browser and that is not a pleasant experience. Also, in the last month they DOUBLED the monthly fee for the service. It's far too expensive when there are better, cheaper options out there.
34 people found this review helpful
Buildertrend
January 11, 2023
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at support@buildertrend.com.

JM
Our contractor uses this app, and preferred to keep all of the business transactions, communications etc kept within the app. Sure, fine...used it paid through it, got a third installed payment request, paid it, and was so close to being something that worked for both parties seamlessly. Until it didn't. It's 2023, the fact that monies have to pass through so many "hands" caused our payment to get hung up, after paying immediately upon receipt, making us look bad to contractor.
6 people found this review helpful