
Tim Mingle
I can no longer access or manage the cards in my app. the whole menu at the bottom of the screen is missing. I have a significant amount of chips and progress saved on my cards and none of our seems to be available to me. very disappointing. I used to be able to manage it and know how my kids used their cards.
1 person found this review helpful
Dave and Buster's
April 12, 2026
bummer about the app issues! please fill out this form https://www.daveandbusters.com/us/en/contact or leave a message with your contact info at (800)842-5369 so our App Specialists can fix this!

Phil Butler
There are always problems with this app and have been for years. we go to D&B about 1-2 times a year and spend several hundred each time, but I have to call customer service frequently to get the app working right again, and it has never accepted any of my food purchases in it for various spending and rewards. Such a poor business model.
Dave and Buster's
February 22, 2026
we HATE to hear the app's giving you trouble! we're all over this to make it right! please share the details of your app user experience by filling out this form https://www.daveandbusters.com/us/en/contact or leave a message with your contact info at (800)842-5369

Glenda Carrara
I'm still trying to figure out why every time we come and I spend about $150 in food it never seems to appear on my card or in this app even though they scan the app and give me the discount for the 25% off. it doesn't change the fact that I spend well over $100 every time I come on food and I never seem to see any kind of point credit in the app for it.
5 people found this review helpful
Dave and Buster's
January 1, 2026
our app is acting up? we're on it! hit us up by filling out this form https://www.daveandbusters.com/us/en/contact or leave a message with your contact info at (800)842-5369 so we can have our App Specialist troubleshoot and get you back to smooth swiping ASAP