RideControl App

GIANT MANUFACTURING CO., LTD.

About this app

The Giant RideControl app opens up the world of connectivity for your Giant E-Bike. The app allows you to connect your phone with your E-Bike, giving you the ability to keep your E-Bike up to date, to customize your motor setting and use your E-Bike display for navigation.

E-Bike customization
The Giant RideControl app lets you customize the motor settings the get the most out of your rides. Match the motor settings to your riding style. You can choose for more power and aggressive performance for a quick blast. Or turn it down a notch to make it more efficient for your long and epic adventures.

Navigation
Use the RideControl app for turn-by-turn navigation specifically designed for the bike. If your E-Bike is equipped with a compatible RideControl EVO display you can synchronize turn by turn navigation to your display, so there is no need to keep your phone at hand.

Record your Rides
Record your rides in detail and share it with your friends. You can choose to synchronize all rides with Strava or manually upload to social media.

Ratings and reviews

Basic functionality is good. However, the bigest failure for me is that an internet connection is needed to start the app and change any settings on the bike. I don't have an internet connection where I keep my bike, so I have to jump through hoops to actually use the app. The second failiure is that most of the functionality is disabled if not connected to the bike, including trip planning, which I imagine most people do in their house, not in the garage where the bikes are kept. Etc.

The Giant app has always been garbage and now it's worse than ever. On earlier versions I couldn't connect with my bike unless I completed an update, but it wouldn't let me using my android phone. I had to use an old iPhone out of the kitchen drawer. Now I am forced to update the app and sync my old data but the app has frozen. I am just standing in my garage frustrated with what was supposed to lead to some FUN. It appears I am being compelled to opt into more data collection, SHAME GIANT!

I've been using this app for nearly a year and have enjoyed it's features. Today I tried to open it, to get some ride information, and it's prompting me to engage in the account migration. It won't let me complete the process and is incredibly frustrating. Seems like a widespread issue that needs to be rectified. Hopefully my data isn't completely gone!

What's new

Cheers! The Giant ID system has been released now. Giant ID is the key for new features that we will continue to release in the future. If you have an old account, don't worry, we will also help you step by step to migrate your data to your new Giant ID.

In this update, we fixed some bugs, including the social login issue, and improved the compatibility with Android 14.

We are committed to continuously improving this app. You can expect quality improvements and new features on a regular basis.