Totalplay

3.1
69.5K reviews
Content rating
Everyone
10M+
Downloads
Content rating
Everyone
Digital Purchases
Learn more
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About this app

What can you do in our app?

Watch your favorite shows from anywhere. From live programming to on-demand new releases. You decide what to watch.

Go back up to 7 days in your programming to watch a show you missed or want to enjoy again.

Sync your devices to maximize WiFi coverage in your home.

Check your balance, make payments, view your statements, download them, and more.

Manage your registered cards to make payments.

Order food delivery through the app with our delivery service.
Updated on
May 19, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.0
67.6K reviews
Graeme Luey
April 22, 2026
Needs a 4-digit code to sign in within 2 minutes, but it takes the app (and website for that matter) more than 5min to send the code each time making it impossible to sign in. Totally useless.
3 people found this review helpful
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Erasmo Sosa
December 12, 2025
The App is full useless notifications !!! The app is constantly sending notifications about promotions about buying stuff, discounts and there is NO WAY TO TURN THAT OFF. I just want notifications about my payment due date, balance, perhaps any issue with my service!!!
21 people found this review helpful
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Totalplay
December 16, 2025
Hola, muchas gracias por contactarnos. El feedback de nuestros clientes es lo que define nuestras acciones en búsqueda de dar el mejor servicio. Te confirmamos con gusto que daremos atención a tu comentario y se revisará la funcionalidad de nuestra app.
Justin Ketchner
March 4, 2026
Utterly infuriating and completely incompetent. The virtual assistant loops endlessly, ignoring the correct information, and human support is painfully slow, repetitive, and completely useless. Even after hours on chat, a code randomly went to the old number while my number is officially on the account. This is not just frustrating.. it’s a colossal failure of basic service and common sense, making it impossible to access your own account. Avoid this chaos.
11 people found this review helpful
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What’s new

Permanentemente hacemos ajustes y correcciones para mejorar tu experiencia con nuestra app, para no perdértelas activa las actualizaciones automáticas.
-Corrección de errores.
Content rating
Everyone
Digital Purchases
Learn more

App support

Phone number
+528008087932
About the developer
Total Play Telecomunicaciones, S.A.P.I. de C.V.
totalplay.developer@gmail.com
Av. San Jerónimo No. 252, Piso 6 La Otra Banda, Coyoacán Coyoacán 04519 México, CDMX Mexico
+52 56 4000 7676

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