
Christa Grimaldo
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I know this doesn't have to do with the app (or maybe it does idk) but I can't seem to get support any other way. They continually send the wrong item/color. When you ask what you can do to get the correct item, they tell you to keep returning and keep ordering the same item. Or that it's too late to change my order when my order isn't wrong but the item they keep sending is wrong.
5 people found this review helpful
Academy Sports & Outdoors
October 18, 2023
We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at Customerservice@academy.com.

Tim Choderus
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This problem was never fixed so I no longer use the app, I have gone back to using a browser. (11/16/22) I love using the app to shop...except for 1 aspect which is MADDENING. When shopping & have added filters (size, gender, deals, etc), if you click on an item to look at it & then use your phone BACK button at the bottom of the screen (an unbreakable habit) instead of the back arrow in the app at the top of the screen, all filters get cleared & have to all be entered again. So frustrating!
96 people found this review helpful
Academy Sports & Outdoors
September 2, 2022
Thank you for your kind feedback. We are aware of this problem and are currently working on solving it. Please update your app to the latest version when you see an option.

Brandon M
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First let me say Its about time they finally made an app. Better late than never I suppose. Pros: app is well organized, user friendly and intuitive interface. Great product selection. Cons: There is no "remember me" feature. Any time you close the app you have to relog into your account. Not hard but very tedious and annoying. It doesnt even remember your email address which is a basic feature on all apps now days. Also they are VERY pushy about getting you to sign up for a credit card
101 people found this review helpful
Academy Sports & Outdoors
January 3, 2022
Thank you for your feedback. We will share this recommendation with the appropriate teams. We're constantly working to improve your shopping experience and invite you to try using our app again with future purchases.