
Blake Garrett
The app is good, unless you look at a lot of firearms. Anytime I click to a link to a firearm at academy in my browser, the app automatically opens, loads for a second, tells me I can't see firearms in the app, and then redirects me back to the browser (where I already was in the first place). It got pretty annoying and eventually I just uninstalled the app.
37 people found this review helpful
Academy Sports & Outdoors
December 30, 2024
Hi, sorry for the inconvenience caused. Your feedback will be shared with the team. Thank you!

beach lover
While its an ok app to make a purchase, its very cumbersome to make a payment on your Academy credit card. you have to reenter all your info again, to include your Academy credit card number, and then you can't use your debit card to make a payment. You have to provide all your bank info! uh, no thanks. I'll come in and make a payment with my debit card. Do better, Academy Sports.
Academy Sports & Outdoors
April 30, 2026
Hi there, thanks for your review! We will share this recommendation with the appropriate teams. On the App, Account, Academy Credit Card, Manage your card or Easy Pay. You will be redirected to Comenity Bank https://www.academy.com/academy-credit-card to make a payment online.

Amanda D
App is extremely slow. For example, it took 20 seconds to load the screen once I hit the "checkout" button from my cart. 18 seconds loading to save a credit card. 21 seconds to load after I finally clicked "place order." Academy- don't make people wait to give you money. And please don't respond with the same "sometimes the app is slow" nonsense that you've been saying to other reviewers for the past month.
Academy Sports & Outdoors
May 4, 2026
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at Customerservice@academy.com. Thank you.