
Blake Garrett
The app is good, unless you look at a lot of firearms. Anytime I click to a link to a firearm at academy in my browser, the app automatically opens, loads for a second, tells me I can't see firearms in the app, and then redirects me back to the browser (where I already was in the first place). It got pretty annoying and eventually I just uninstalled the app.
38 people found this review helpful
Academy Sports & Outdoors
December 30, 2024
Hi, sorry for the inconvenience caused. Your feedback will be shared with the team. Thank you!

Amanda D
App is extremely slow. For example, it took 20 seconds to load the screen once I hit the "checkout" button from my cart. 18 seconds loading to save a credit card. 21 seconds to load after I finally clicked "place order." Academy- don't make people wait to give you money. And please don't respond with the same "sometimes the app is slow" nonsense that you've been saying to other reviewers for the past month.
Academy Sports & Outdoors
May 4, 2026
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at Customerservice@academy.com. Thank you.

Chris Abel
The option to purchase online is VERY confusing When the customer, me, chooses a location the location seems to change after you choose which item to purchase. 2. I pudisplayed. of a clearance item that was on sale, and the subtotal was three times what the item was supposed to have been. Discouraging to see three different prices being dispayed. Please clean up how the app operates. Very confusing.
Academy Sports & Outdoors
April 9, 2026
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at Customerservice@academy.com.