
JP
I've dealt with accredo for the past 4 years or so and it's been an issue getting my scripts from the start..They say they don't have prior authorization even after the Dr sends it repeatedly and confirms receipt.. they try to put scripts through insurance that I didn't have for 3 years. they take you through the order process and tell you that you Will get it a certain day only for it to be cancelled the day it was meant to be received. that's the tip of the iceberg. absolutely horrible service
3 people found this review helpful

Casey Michalczik
This rating reflects my frustration with the app, not the pharmacy team; they have all been very kind and helpful, and I haven't missed a dose of my RX because their shipping is very fast. When I can actually log into the app, ordering my medication is easy, but therein lies the problem - I often can't actually log in. After completing two-step verification, some system error occurs and I have to call to order or pay my copay. The automated system gets there eventually, but it's frustrating.
14 people found this review helpful

Tedd Weaver
Scheduled a refill through the app and it gave me several dates to choose from. My last refill was June 2. I chose July 1 from the dates that they provided. Waited for it to come but it didn't. Logged back in this evening and now it says that they will deliver on July 15th. The balance is paid in full. The next dose is due now but I have to wait 2 more weeks?!! If there was an issue they should have called, emailed, texted or sent smoke signals. System incompetence. Zero ⭐s
14 people found this review helpful