
Ryan Brown
When it works, it's great. unfortunately, the updates occur so often, and without notice, that the settings are changed or the app needs to be manually updated. I've missed multiple call outs for missing persons due to this, as have a number of my teammates. I'm using Android, but Apple users also have this issue. Lives depend on consistent alerts, and we are becoming frustrated. We're now doing bi-weekly tests just to see if the app is working.
1 person found this review helpful
Active911, Inc
March 4, 2025
Ryan, I hear you loud and clear. Missing an alert isn’t just frustrating—it’s critical. We push updates to improve reliability, never to reset settings. If that’s happening, we need to fix it. Please email us at activealert@active911.com with details. We’re committed to making sure you can trust every alert. Thanks for flagging this—stay safe.

Edward Killey
it's a great app to use as a pager, and I've used it for almost a year now. but it does have its bugs. It is sometimes delayed, and it sometimes sends a text tone instead of the actual pager sound chosen. I hope these bugs can be fixed in a later update.
6 people found this review helpful

Sam McClain
I love this app... When it works. I consistently have to uninstall and reinstall this app to get it to let alerts come through. Almost once or twice a week I have to uninstall it and put my device code back in to reconnect it. I would love to say that this app is perfect but it is very frustrating not receiving the call on my phone when I need information.
12 people found this review helpful
Active911, Inc
January 10, 2017
Sam, have you attempted to contact support? It sounds like your device code may be on two different devices, they should be able to help diagnose the problem. They are available at 541-223-7992 or support@active911.com