
J Prall
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The location icon seems to be a bit off on the map, up to 15 (road) miles , which can turn into many miles in rural areas with limited roads. It has happened about 7 times, that I noticed. Position on map lags a lot. Not sure if I'm allowed to share examples of location problems due to privacy regulations but have provided feedback to the using department. The county does not use a rural route system, so it is all street/road names with similar names far apart sometimes.
2 people found this review helpful
Active911, Inc
October 16, 2023
Hi, we understand how frustrating this must be. Most of the mapping issues are very easy to fix. Please give us a call and we will help you troubleshoot it. (541) 223-7992

Peter Pajakowski
I'd love to give this app 5-stars, but there's a few unresolved issues and easy improvements that could be made first. When I try to switch from "off duty" to "on duty", the screen blinks between day and night mode, and content flashes on and off. Takes several restarts to fix. The widget is nice, but can we choose a rig and go on-duty right on the opening page? Is there a way to archive the alerts, and export to a .csv file? It would be nice to remove agencies, when you have many
2 people found this review helpful
Active911, Inc
October 16, 2023
That must be annoying. Can you please contact support so we can get more specific details and create a ticket for fixing it? (541) 223-7992

Robert Hassett
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Our department just switched to this app from another. This app will not allow Android users to force push a notification sound while in silent. That means if you wear a watch and all notifications go through your watch, you will not receive the alert tones to notify you of an actual alert. This is a major problem that has led to multiple missed alerts. I was not a fan of switching app services, and will now highly recommend others stay away until fixed.
16 people found this review helpful
Active911, Inc
July 12, 2023
We understand how annoying that must be. Can you please contact support at +15412237992?