1.7
5.96K reviews
1M+
Downloads
Content rating
Teen
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About this app

Everything resident in one app
LOFT™ extends across your entire renting journey from leasing to living. LOFT Living is your all-in-one resident experience platform, replacing ActiveBuilding. With LOFT Living, you can earn rewards, make rent payments, submit service requests, message the staff team, RSVP to events, and more!
Key features include:
Comprehensive Home page for easy access to to-do lists, events, and announcements.
Single hub for flexible rent payment options.
Earn points from online rent payments redeemable for gift cards, groceries, travel, and more!
Hassle-free moving experience with guided checklists, utility and internet setup, and exclusive offers.
Updated on
Feb 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.7
5.85K reviews
Sarah Cloud
July 1, 2025
Man, the previous version, ActiveBuilding was such a great app. Everything always worked and never had any problems signing in. It was easy to schedule maintence and communicate with the apartment office. Loft isn't even close to that experience. I don't think I've been able to sign in through the Loft app even once. In order to pay my rent, I have to click on my reminder from my email in order to access my account. The app isn't even functional on the most basic level.
362 people found this review helpful
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Krishtian Maver
June 30, 2025
I wish My apartment complex didn't use this app, it's absolutely awful, constantly crashing, you try to sign in and it'll fail to load and take you back to the sign in page. or it will randomly just take you back to the sign in page even when it loads properly. Is not user friendly, impossible to navigate and view past and recent payments or bills due. They really should give up on this app.
344 people found this review helpful
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Patrick Owens
March 2, 2026
Terrible app. Seriously. You'd think they wouldn't make it so hard to take your money... For reference, I'm from the AI datacenter of the US, I have very fast internet, yet the payment portal almost never loads. I've even looked into the front end networking portion of it and it's all routed through ADs, spam, and data harvesting, to the point it doesn't even load most times. The rent is ALWAYS posted a day or two after rent is actually due, which is atrocious in it of itself! Do better as devs
1 person found this review helpful
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What’s new

Bug Fixes and UI Enhancements.