ADCB

Abu Dhabi Commercial Bank

About this app

Experience the new and improved mobile banking app from ADCB. Enjoy seamless banking on-the-go with the enhanced features combined with an intuitive and user-friendly visual experience.

More power at your fingertips

- A simplified 'Payments and Transfers' section where you can view your beneficiaries and registered billers all in one screen
- Search Payees and Transaction History by name, amount and much more
- Dual language option in Arabic and English

Plus, you can continue to enjoy these services

- Balance Preview
- Bill Payment
- Funds Transfer
- Locate ADCB ATM and Branches

If you are a new ADCB Mobile App user or if you are using the app on a new device, register with the following steps:

- Download and launch the ADCB Mobile App
- When prompted, enter your ADCB Credit Card/Debit Card Number and PIN; enter the activation key that is sent to your registered mobile number
- Alternatively, you can enter your ADCB Customer ID and activation key which you can obtain through our Personal Internet Banking or the 24/7 Contact Centre

If you are an existing user, you will be prompted to enter your existing ADCB Mobile App password for authentication and biometric re-enrollment (handset dependent).

Ratings and reviews

The app used to be great—fast, simple, and reliable. The latest update, though, is a step backwards. Forcing facial recognition before signing in is frustrating and unnecessary. Not everyone wants or can use face ID every time they access their account. Please bring back the option to sign in without mandatory facial recognition, or at least make it optional again. This change makes the app more annoying to use. I don't have face or finger print enabled for privacy no app should force me to.

The face recognition feature is now mandatory for all transactions. Unfortunately this doesn't work and it takes several attempts just to make a small transfer to a registered and much used payee, or to pay a bill. My other banking apps have fingerprint which is far easier. As OTPs are now considered unsafe, why not just use fingerprint recognition like other banking apps until the technology to make facial recognition more reliable is available?

They are now forcing us to use facial recognition for transactions. No opt out possible. It's extremely inconvenient and forcing us to look for another bank. Tried multiple times with support from their team. Also, over 10 years with them have noticed my number is leaked to many other companies when you get a credit card etc.

What’s new

Minor improvements and bug fixes