
A Google user
It show a constant "loading" for videos but doesnt work. Has the original Dead Java Links to videos from previous website when incorporating this as a new learning tool. Also, all previous things that were completed in old website (quizzes and lessons) didnt transfer progress to this new tool. This application doesnt work as what it should be. Shouldn't have this for use for the company if it has known issues for months and hasnt done anything to fix it. The dead link videos = 1+years.. Fix it!
42 people found this review helpful
Hello James,
Sorry to see you are having an unpleasant experience. We would definitely like to understand your issue and help you with a resolution on priority. Can you please drop us an email on captivateprimesupport@adobe.com. We will work with you to resolve your issues.

Bailey Johnston
It isn't very intuitive or user-friendly (one of my main gripes is it's not possible to zoom in on PDFs, making some impossible to read), it's a bit slow, and for some reason i have to periodically uninstall and reinstall the app because it will just sit on the app loading screen and not open.
10 people found this review helpful
Hi Bailey,
This is not an experience we want for you.
Kindly share the issue details on learningmanagersupport@adobe.com.We will try our best to resolve it for you.
You can also reach us using the support channels below.
https://helpx.adobe.com/contact/enterprise-support.other.html#captivate-prime
Regards,
Adobe Learning Manager Team

Kimberly Capers
I'm literally trying to get a raise/promotion. The only way I can is through completing training videos. This app constantly keep saying connection issues. Clearly it's no internet or data issues. After 3 times uninstaling and installing. Still same problem. I'm Clearly over this, and this Job for using this to train with. It's holding back my progress and companies shouldn't use it for training. Especially if it's stops promotion and more wages.
11 people found this review helpful
Hi Kimberly,
This is not an experience we want for you.
Could you please reach our support team at learningmanagersupport@adobe.com so that we can check the issue and get it fixed for you ASAP?
Regards,
Adobe Learning Manager Team