ADT Pulse ®

4.4
71.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

For Home and Business
The ADT Pulse® app allows you to control your home or business security and automation system from virtually anywhere. Using your Android device, you can manage your home or business security system, surveillance cameras, lights, locks, thermostats and more!
With ADT Pulse, you can:
• Arm your system before you leave your home or business from virtually anywhere in the world.
• Set up custom smart home automations and schedules for the ultimate amount of control for your home
• Turn on your lights right from your app before you arrive at home or work.
• Receive alerts when your children arrive home from school and view live video to check in on them.

To use the ADT Pulse app, you must be an active ADT customer and subscriber to ADT Pulse interactive services.
Updated on
May 24, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.4
69.6K reviews
jimmtech
April 21, 2024
Most of the time stuck on connecting. Support said I need a whole new system. I moved the keypad to the best cellular reception area in my house and connecting was much better for months. Now it's crashed, and neither me nor my wife can connect at all. Support is so lacking in intelligence and technical knowledge that its just so frustrating to speak with them. The techs that have come out are clueless. If there's ANYONE who can resolve issues, please contact me. Extremely poor support.
3 people found this review helpful
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ADT LLC
April 21, 2024
We do apologize to learn of the exaperation you've experienced as a valued ADT family member. So our team may best help address your ADT Pulse concerns we would ask you to email our team at alwaysthere@adt.com with a reference to your review and the full address/telephone number of the services.
Elle Tee
February 9, 2024
App is always malfunctioning! 3 people in my home, and we're always having problems with this app, and can't use it. Fingerprint never works. UPDATE: Was working ok for a good while! Now I cannot connect anymore in the app! Just keeps saying "connecting!" Also, the fact that only 1 person in the household can use it really upsets me! We all need app access! We all use the system! New Update: Says I need verification code, BUT DOESN'T ALLOW ME TO REQUEST ONE! I'm so over this app!!! 😑
34 people found this review helpful
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ADT LLC
February 9, 2024
Thank you for reaching out to us! We’re sorry to hear about this experience and we would like to further assist you in getting this resolved. Please reach out to us directly at Alwaysthere@adt.com. Please include the address/phone number to the account and a copy of your post.
Daniel Johnston
July 26, 2023
I haven't reviewed an app in many years but this one makes my blood boil. It has one job and it barely functions. Doesn't connect, constantly signs out, every update makes it worse. For the first two years we used it, everything functioned without a hitch. Now it's a battle to the point where we've gone back to just setting and unsetting the alarm manually. It's rare to find an app from a major corporation that's complete trash, but this is it.
158 people found this review helpful
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ADT LLC
July 26, 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at +18002382727. Thank you.

What's new

Bug fixes and performance improvements.