A Google user
It was a great app at first. I used it to check appointments, message my doctor about concerns, reorder prescriptions and check on test results. I really came to depend on it. Now suddenly I'm told my account is disabled because I tried to log in too many times!!! I have cancer, I need to see the results of my cat scan, but I'm unable to use this app. WHY?? Because suddenly the password that I always used, that was saved and automatically used each and every time is suddenly not correct? So let me change it instead of locking me out of my own records.
62 people found this review helpful
Arielle Needham
Great for keeping track of everything, after the difficult set up process. Unfortunately it tracks and adds all your statements as a balance due, even if you've paid them. My most recent login said I had like $3000 due, when the actual total from the most recent statement is much less and correct. For a healthcare provider app they are sure trying to give their patients a heart attack!
16 people found this review helpful
Jessica Gleason
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I posted a bad review about two weeks ago... And it's gone missing. The app is no longer operational. This happened two updates ago. After the login page it auto quits every time. I've tried all of the tricks. Nothing fixed it. The app updated a day or so ago and I thought for sure this would be fixed. It wasn't. Now there's two factor authentication but the app quits immediately after that. So, it's still 0% functional.
175 people found this review helpful