Aetna Better Health - Medicaid

Aetna Inc

About this app

Aetna Better Health is an easy app for Medicaid members of Aetna Better Health to access their health care information and services.

As an Aetna Better Health Medicaid member, you may use the app to:
• Find or change your provider
• View your medical and prescription claims
• View your current medications
o View your benefits
o Set up a new account which may be used for both mobile and web
• Connect with the health plan through your secure inbox to:
o Request an ID card
o Request a change in PCP

One more of your Aetna Better Health benefits - now available as a mobile app!

NOTE: Aetna commercial members looking to access their health plan or search for network doctors can find this information by downloading the Aetna Mobile App.

Ratings and reviews

Still works about the same after the update. It's still a little tricky to get the login page to load and successfully login and move forward to menu options. You may have to force stop the app and try more than once. But once you're in, it's alright. It still won't load the Health Tools pages but at least I can check my claims and search for a provider. The regular website hasn't worked in years so I'm grateful to have this option. It would be even better if I could check my Health Rewards.

Everything seems to work fine except the Find a Provider feature. It just keeps loading a blank page.

it is nice that Aetna Better Health roboresponds that they are working on it, but it's the end of May and I look back at reviews and reviewers clear back to NOV 2018 are commenting the exact same thing that I am having problems with SIX MONTHS later! it crashes immediately upon trying to.open the app. I have to reinstall it after uninstalling it in order to use the app. Also, I have noticed finding providers is difficult, and after going thru all of the steps, No Providers Found. FRUSTRATING!

What's new

1. Major enhancements
2. Minor bug fixes.