AFmobile®

American Fidelity Assurance Company

About this app

AFmobile®

Access your American Fidelity reimbursement account(s), insurance benefits, annuities, and enrollment information with AFmobile®.

Manage your benefits:
File and track claims
View policy to see what’s covered
Access electronic EOBs

Connect to your reimbursement account funds:
File claims and check account balance
See recent Benefits Debit Card transactions and details
Store receipts or other documentation images

Stay close to your account:
Elect text and email notifications
Manage personal information
Enroll in direct deposit

AFmobile is a great tool when preparing for your enrollment. The app allows you to:
Calculate pre-tax savings,
Determine how much to contribute to your FSA, and
Learn about the importance of benefits and which options are available to you.

Other supported features:
- Wear OS

Your account balance may not reflect recent pending Benefits Debit Card transactions.

There is no charge to use AFmobile. Message and data rates may apply. For support with AFmobile, please email us at https://americanfidelity.com/support/app-store/.

Ratings and reviews

The app won't let me log in. It has a "we're experiencing technical difficulties" error every time I've tried to log in over the last month. I have not been able to log into the app a single time since my employer swapped to AF. I have an account, the website works, but the app does not. Edit 1/29/23: Still does not work. All options which require internet (login, register, contact us) fail. The app hasn't been updated to work on current Android versions and therefore cannot connect to internet.

Get the app they said, it makes everything so much easier! Maybe it would if it actually worked right! I've deleted and reinstalled this app more times than I can count and it never works right. It constantly freezes up on me! It doesn't recognize my information most of the time. It is a complete headache and waste of time. I'm beyond frustrated with it!

The app used to work, but now just turns into a gray and white screen with no way to log in when I open it. I've had to uninstall and reinstall it twice in the past couple of days. Edited to add: It's now been several months since my initial review and I've had to uninstall/reinstall more times than I can count--almost every single time that I've used it. It works fine upon reinstall, but then the next time I go to use it, the gray and white frozen screen is back. Very frustrating!

What's new

Enhance users ability to opt in and out of text and email notifications.
Ensure proper interaction between universal opt-in and individual communication preferences.