OTP SmartBank

OTP Bank Nyrt.

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About this app

Using OTP Bank’s SmartBank Androidapplication, you can easily access OTP Bank’s electronic banking services.

Technical requirements
- OS: all phones and tablets running Android 4.1 and above
- iPads with mobile design
In the case of jailbroken devices, the SmartBank application's new version is not available.

Please read our privacy policy before downloading the Smartbank Application. Here's what you need to know: https://www.otpbank.hu/static/portal/sw/file/Altalanos_USZ_20140315_utan_5sz_mell_Adatvedelem_20210218.pdf

From March 24, 2022, the SmartBank service will be phased out in the retail clientele and will be replaced with the new OTP Bank Mobile Application. You can read about the details on www.otpbank.hu.

OTP SmartBank

To use SmartBank, you need to register in the application, which requires your internetbank identifier and a 6-8 digit PIN code. The PIN code can be substituted by a fingerprint if the device is capable. To finish the registration, providing an SMS code is necessary.

Functions
- Domestic Forint transfers, Foreign currency transfers, Repeating transactions
- Card-to-card transfers (for retail accounts)
- Cheque scanning
- Account details, Account history
- Check transactions
- Sign transactions (for corporate accounts)
- Future transfers
- Bankcard details, changing limits, activation blockage and webCARD details (for retail accounts)
- Bankcard menu, Add To Apple Pay Wallet
- Motorway ticket
- Mobile phone top-up
- Time deposits (details and early mature)
- New time deposit
- „Vásárlási kedvezmények” registration, offers, query
- Settings: blocking access, changing password, enable multitasking, profile settings
- Messages
- Online purchase
- Saving and deleting templates
- Renaming accounts
- Sharing transaction details
- 3D touch (QR scan, account history)

Ratings and reviews

Too many issues for a banking app: Number input fields are hard to use. Changing limit failed 4 times in a row with an error, but 23Ft was deducted each time. You can issue transfers after hours without having to sign. After hours transfer becomes pending successfully, but the message on the next screen seems like an error. The app is half english half hungarian. This is what I found after a week of use. I'm sure there's many more.

Works better than the old one. Uses fingerprints. Overall good app but there is one really annoying thing: you cannot list all your incoming transactions of a year in a single view. For this you need to select each month one by one which is extremely impractical and time consuming.

I have experienced a bug and when I contacted customer service they told me that probably my internet provider or router has an issue. I got this error: "Communication error! The selected WIFI network is inadequate for using SmartBank." However, I was on MOBILE data. NO WIFI involved. Still, the customer service was sure about me having problems with my internet provider... 😅 (I had 4G and maximum signal) It would be much better, if there would be a direct contact to the developers...

What's new

Information on the termination of the retail SmartBank application