
GeneviĆØve Gareau
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Terrible UI, you can't "switch in-between apps" it disables my "navigation bar" at the bottom of my screen. There's no way to do a research for products. Since the merge, all my cash rewards and points combined over a decade aren't even 100$??? this is ridiculous. Tried to claim rewards couple times be4 and the process is tedious, long and impossible to complete at the end by getting an annoying popup saying I need to reach out for a representative 𤯠... during business hours... disappointing
13 people found this review helpful

Ally Ploaie
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It's unbelievable how this app decides not to give you miles for qualifying items on submitted receipts. E.g. you submit an inquiry for not getting Air Miles for the eggs on your receipt, later on you get the response that the receipt has no qualifying item on it and becomes a "case closed". I sent them emails 3 months ago, tried to contact them on the phone twice just to be disconnected after 2 h, used the chat with an agent and was also disconnected. There's no way to get in touch with them.
127 people found this review helpful
AIR MILES Loyalty Inc.
October 26, 2023
This sounds like an issue for our customer support. If you havenāt already contacted them, you may do so at https://www.airmiles.ca/en/get-help.html.

Jason Johnson
This app works well and is accurate with all the information. It is also very clean-looking, and easy to use. Only given 4 stars because for some odd reason, upon updating to its latest version, my screen widget disappeared, and is not listed anywhere on my phone (S23U). Has this discontinued? I hope not because it was a very useful widget for me.
6 people found this review helpful