
Nyanchula Sauti
it was 5 stars for me but now 3 because I have to always verify my number which is very time consuming, takes away the convenience of using the App. Waiting for the verification to complete can take almost the same amount of time as using the USSD, I hope this update is reversed. It's so inconvenient, otherwise the rest is great, but those features don't matter if we can't access them due to them being hidden behind the frequent verification process.
2,718 people found this review helpful
Airtel Africa
November 6, 2025
Hello Nyanchula, Thank you for taking out time to rate us. Also note that with every new app version we are introducing new features and improving existing ones. We will take your kind feedback into consideration. ^Vane.

Dennis Wando
What an amazing ✨ app! This is how it ought to be - not only can I manage my Airtel money account (securely) from within the app, I can also get an overview of my balances (Data, Calls, SMS) in a single interactive dashboard. I can subscribe to/purchase various deals all in one app. It's also connected to government services so that I can be linked to them speedily. It also allows me to identify Airtel shops in an area of my choosing, check network coverage, and upgrade to an E-sim! Kudos ✨
22,604 people found this review helpful
Airtel Africa
August 6, 2025
Hello Dennis, We’re pleased that you enjoyed our app, your support and voice are very important to us. ^Vane.

Victor Ogbonna
your app keeps writing "something went, please try again later" and this has been going on since yesterday. honestly, i don't want to use it for any activity, other than checking my data balance. pls fix up. it's becoming so annoying. i came here to check if it's an update problem, and i just updated the app and the problem still persists again, fix your app, y'all are bigger than this fr
2 people found this review helpful
Airtel Africa
March 6, 2026
Hello Victor, We regret the experience, kindly reach out to us on MyAirtel@africa.airtel.com with your phone number and country for assistance. ^Vane.