Firehouse Subs

4.8
35.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Order through the app, get mobile exclusive rewards, stay in the loop, and much more with the official Firehouse Subs app!
Specific features include:
• Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster.
• Stay In The Loop: Stay informed on new rewards, products, and more.
• Menu: Explore your Firehouse Subs favorites and discover our newest menu additions. Plus, you can browse item descriptions and nutritional information at any time.
• Find Your Firehouse Subs: Locate your nearest Firehouse Subs restaurant and never leave those subs cravings unfulfilled.
• Loyalty program: Earn 1 point for every $0.01 you spend at Firehouse Subs, and save up your points to redeem free food rewards for subs, upgrades, and more!
Updated on
Apr 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
34.9K reviews
Lorenzo Paul
May 9, 2024
"Oops, looks like something went wrong. We won't be able to complete this transaction". This is all I get whenever trying to place an order. No matter what payment options I use. My payments work easily on all other vendors but Firehouse app refuses to process anything. I reinstalled, put in all my information slowly and carefully and nothing. It should not be that difficult to process payment. The functionality of the app is extremely incompetent and in 2024 we should beyond that.
2 people found this review helpful
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Lake Green
April 9, 2024
The app has gone through some iterations and upgrades over the last few years, but it has remained effective at its purpose. There is a. menu bug where you can't change it to the combo after selecting, but that was a redo from fixing. Additionally, when building your own sub, an apparent option to heat it or not would be appropriate. Other than that, app is fast, functional, and convenient. Good job, FH devs!
7 people found this review helpful
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Firehouse Subs
April 10, 2024
Thank you for your amazing feedback! Can you please provide us more information and details at https://www.firehousesubs.com/support when convenient so we can look into the issues expressed further? We truly value your feedback and hope you'll continue being a fan.
Eric Boehm
April 25, 2024
This app is basically worthless after several improvements. 1. You can't order a combo with a salad 2. You are charged too much if you order a combo with a sub. The order is not submitted correctly to the restaurant and you are charged as if you ordered drink and cookie separately 3. You can't order a combo with rewards and rewards require additional purchases You can do all the activities above in person at the restaurant but you have to order in person at the restaurant Very disappointing!
9 people found this review helpful
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Firehouse Subs
April 25, 2024
We’re sorry to hear about the issues you’re experiencing with the app. Please reach out to us at www.firehousesubs.com/support to be connected with a support agent so your concerns can be addressed properly. We appreciate your feedback so we can continue to improve.

What's new

We update the FHS app often to make the app experience smoother and more reliable.
Here are some of the improvements you’ll find in our latest update:
- Design improvements
- Bug fixes