Bell Smart Home

2.9
730 reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Bell Smart Home app is your connection to your home, providing instant control of all system devices and features and real-time customizable notifications.
With this app you can:
▪       Arm and disarm the system from anywhere
▪       Receive instant notifications and alerts, on burglary, smoke, flood or carbon monoxide
▪       Perform one-touch commands to adjust product settings
▪       Stream live, or recorded, video feeds from your indoor or outdoor cameras
▪       Control and set schedules for; lights, locks, thermostats and garage doors
▪       Create and edit scenes (i.e; when you open the garage door, the security system can disarm and the lights turn on)
▪       Set location-based automation (i.e; if you’re 5km from home the door will lock and the alarm system will arm automatically)


Need help? Contact us: smarthomesupport@bell.ca
Updated on
Dec 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
691 reviews
Laurell Macisaac
January 1, 2025
Bell smart home security failed again. Night vision is missing clips and not recording when vehicle pulls into Driveway at night. Whole vehicle has to be visible for the trigger. Ground zone is set to the max, there is no reason why this isn't working. Without a memory card, I wouldn't know at all, if someone showed up..and no way to manually record clips that the camera is missing. Overall it is requiring me to use a second camera, which is reliable. Update 3 weeks slter, cancelled bell camera
9 people found this review helpful
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Jaclyn Reinhart
June 14, 2023
I don't know if it's the app or if it's the Bell service itself, but honestly, this thing only works when it feels like it. I've had numerous problems. There's so many times that I don't get notifications when it's important. Their online phone support is absolutely useless, and you will almost always have to have a technician come to your home. Now, the techs I've had are fantastic but limited by this app and service. If I hadn't been locked in for 3 years, I'd cancel and get a better system.
14 people found this review helpful
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BellCanada
June 15, 2023
Thanks for your feedback. We’d like to know the details of the problem you mentioned. Please send the details or screenshot to smarthomesupport@bell.ca. We'll pass it along to our development team and see if there is any way we can improve it.
A Google user
December 18, 2018
It works? Yes. Is it good? Far from it. My main issues with it so far are: - I cannot even see the difference between the Home, Sleep, Wake Up and Away Scenes, and how to customize them, and exactly how they interact with the Panel. The app itself and the Panel have very little integration - Forget about editing the capture window on your cameras in the app. - Actually forget about any video settings in the app - Geolocation range is minimum 3km. that's a monstrosity of a diameter.
9 people found this review helpful
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BellCanada
January 9, 2019
Hello Renata, certain settings are only available from the website: bell.ca/Smart-Home → Log in. We’d like to be able to speak with you and walk through the features and settings to make sure you are receiving the best experience. When you have a moment, please call our experts at 1-800-267-2001. We'll be happy to help you with this.

What’s new

Minor enhancements