American Family Insurance App

10.7K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
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About this app

American Family Insurance makes it easier than ever to protect your dreams on the go. The newly enhanced MyAmFam app is packed with features, from roadside assistance to real‐time payment status. It’s never been more convenient to keep up with your home, car and umbrella American Family insurance policies.

Check out what the MyAmFam app can do for you:

View Insurance Policies at Your Convenience:
• Easy access to all your account details all in one place
• Access proof of insurance in an instant
• Use Fingerprint Authentication to log in easily and securely
• Get an Auto Insurance Quote

Set up and Manage Payments:
• Never miss a payment with auto pay
• Schedule payments right from the palm of your hand ‐ and it’s all done securely in the app
• Get in‐app payment reminders to pay bills
• View your upcoming payment schedule

Manage Your Policy Details:
• View policy and coverage details
• Easily view your auto insurance ID card by saving it to your device ‐ no signing in needed!

Access Your Insurance Information:
• Request a change for your contact information
• Make a policy change
• Manage your communication preferences
• Get in touch with your insurance agent

Claims & Accident Support:
• File a claim made simple
• Check the status of a claim
• Get roadside assistance
• Find an auto or glass repair shop

Ready to take the MyAmFam app along for the ride? Download it today!

About American Family
Based in Madison, Wisconsin, American Family Insurance offers vehicle, homeowners, life, health, business and farm/ranch and other property coverage. A trusted insurance provider in 19 states, American Family proudly supports customers to help them dream fearlessly.
With MyAmFam, it’s easier than ever to interact with American Family Insurance.
Updated on
Sep 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 3 others
  • This app may collect these data types
    Location, Personal info, and App info and performance
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

10.6K reviews
Chrissie Smith
November 26, 2025
I had issues with every step of the process of trying to create an account and login. The button to create an account wasn't working. I kept getting a "Forbidden- ID" page. Then, when I tried again several hours later, the button worked, but I had to repeatedly fill out the entry firelds, which failed every time, and after 3 attempts, I gave up when it took me back to the very first page.
19 people found this review helpful
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American Family Insurance
December 1, 2025
We appreciate you letting us know about the issue you're experiencing. Please email us at accountsupport@amfam.com with your name and account information and we'll look into this concern. If you're in need of assistance, please call 1-800-MYAMFAM (692-6326). Thank you.
Nicole Stock
December 16, 2025
Since the app's most recent update you can't open your digital insurance card. There is a bug with the mixer recent update and the app keeps crashing. I called their customer service and their system was also down. So much for always having access to your insurance digitally. I will be going back to the old fashioned route of keeping a paper copy on hand. Update: day 2 and the app is still crashing and I am unable to access my digital insurance card.
30 people found this review helpful
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American Family Insurance
December 16, 2025
Thank you for letting us know! We're aware of this issue and working to resolve the concern. If you're in need of assistance, please call 1-800-MYAMFAM (692-6326).
Sue B
June 21, 2022
This app is pretty buggy. I have been unable to view/download policy declarations or make payments - it just returns error messages. I then log in to the regular Web site and can do what I need to do, so it's definitely the app's fault, not mine. It is useful for just looking at my policy or checking payment history, but it sucks at actually accomplishing anything.
50 people found this review helpful
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What’s new

Thanks for choosing MyAmFam! In this update:
• We improved performance and stability

Important Hardware Compatibility Update
Starting with Version 3.6.1, MyAmFam Mobile App requires a 64-bit device. Legacy 32-bit devices (2012 and older) are no longer supported.

Update now for the best experience.