American Family Insurance App

American Family Insurance

About this app

American Family Insurance makes it easier than ever to protect your dreams on the go. The newly enhanced MyAmFam app is packed with features, from roadside assistance to real‐time payment status. It’s never been more convenient to keep up with your home, car and umbrella American Family insurance policies.

Check out what the MyAmFam app can do for you:

View Insurance Policies at Your Convenience:
• Easy access to all your account details all in one place
• Access proof of insurance in an instant
• Use Fingerprint Authentication to log in easily and securely
• Get an Auto Insurance Quote

Set up and Manage Payments:
• Never miss a payment with auto pay
• Schedule payments right from the palm of your hand ‐ and it’s all done securely in the app
• Get in‐app payment reminders to pay bills
• View your upcoming payment schedule

Manage Your Policy Details:
• View policy and coverage details
• Easily view your auto insurance ID card by saving it to your device ‐ no signing in needed!

Access Your Insurance Information:
• Request a change for your contact information
• Make a policy change
• Manage your communication preferences
• Get in touch with your insurance agent

Claims & Accident Support:
• File a claim made simple
• Check the status of a claim
• Get roadside assistance
• Find an auto or glass repair shop

Ready to take the MyAmFam app along for the ride? Download it today!

About American Family
Based in Madison, Wisconsin, American Family Insurance offers vehicle, homeowners, life, health, business and farm/ranch and other property coverage. A trusted insurance provider in 19 states, American Family proudly supports customers to help them dream fearlessly.

Ratings and reviews

I pay my homeowners and umbrella annually, my auto, every 6 months. I'd LOVE it if your app allowed payment choices: monthly, quarterly, semi-annual and annual. When I tried to pay the full amount of my auto, it took a much smaller payment and wouldn't let me change it. Oh, and every time I use it, it asks me to update the app. When I try, there's NO update thtough Google Play.

Excruciating experience to try to file a claim. I got my claim to (mostly) save... I think... piecemeal. Had to re-enter some data (e.g. the accident description) at least 4 times as progress was lost repeatedly. Only some photos saved. I spent about an hour trying to enter/re-enter text and attach/re-attach photos for a claim. User experience was horrible; what should have been a simple task was confusing and the application didn't work properly. Spelling errors to boot!

I'll grant the app 2 stars for what I will refer to as "basic functionality." That said, it seems overwhelming probable that AMFAM was cutting costs, and corners, in the area of app development. It's kind of, JUST useful enough to DL and use (when necessary). If nothing else, it's a way to store some basic insurance coverage/vehicular info on your phone. THAT, by itself is worth a couple of stars. Perhaps there will be improvements soon?

What’s new

Thanks for choosing MyAmFam! Our newest version includes:
• Performance and stability improvements

* Please note that CONNECT customers are not able to use the MyAmFam app