Gavin Lawrence
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It was OK but constant errors, connection issues or login issues for past few weeks (since last update). Now an entirely pointless app. 1/12/23 - yet another app update that has made things worse. now can't log in at all with the magic link approach. just do one. Aug24- Constantine stick on "connecting, allow 2mins"...never works, there needs to be a force reset it stops option as 2mins is never 2mins before being able to try again.
7 people found this review helpful
# Update # Hi Gavin, I'd love to help. Can you please detail the issue you are facing - is it that you are not receiving the magic link or that the magic link doesn't log you in? Thanks, Victor.
Richard Leese
Useless app. Asks for charging point numbers that you need to read the charger's tiny stainless steel serial no. plate to find, choose the number of the unnumbered connectors. Then after plugging in and starting the charge, the app told me 5 minutes in that the charge couldn't be started, causing me to rush out of the supermarket to restart it only to find the car charging happily nevertheless. Out of five other apps, it's the least useful or intuitive charging app I've encountered.
bp pulse
September 17, 2024
Thanks for your feedback Richard ! We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details of the transaction in question at heretohelp@bp.com for our app team to look into it, Agnes