
Richard Leese
Useless app. Asks for charging point numbers that you need to read the charger's tiny stainless steel serial no. plate to find, choose the number of the unnumbered connectors. Then after plugging in and starting the charge, the app told me 5 minutes in that the charge couldn't be started, causing me to rush out of the supermarket to restart it only to find the car charging happily nevertheless. Out of five other apps, it's the least useful or intuitive charging app I've encountered.
1 person found this review helpful
bp pulse
17 September 2024
Thanks for your feedback Richard ! We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details of the transaction in question at heretohelp@bp.com for our app team to look into it, Agnes