
Matthew St Blanc
This app is entirely too unreliable for Android. Ive had problems getting in in the past, with the fix being to clear the cache as instructed by my IT dept. Now, not even that is working. I've uninstalled, reinstalled, cleared cache, cleared data, changed passwords... still, nothing. This is the most infuriating app I have no choice but to use. Literally the worst.

Rebekah
This app is slow to boot up, and nearly every time I log in, no shifts will load onto the calendar. The only way I've found to get them to load is logging out and logging back in. There's also no way to use a passcode, fingerprint, or face recognition to log in instead of manually typing in my passphrase every time. This app also does not appear to have an option to sync or export the calendar. Overall, it's easier to use the website rather than the app.
2 people found this review helpful
Symplr Software LLC
October 21, 2024
Thanks for sharing your thoughts, Rebekah! We're sorry you're having trouble with the app’s performance and login. We do want to note that a calendar sync feature is available, so we'd love for you to reach out to your hospital’s system admin to get help setting that up and troubleshooting the other issues. We appreciate your patience! -Josh

Cal (Pascal)
- Flag inappropriate
- Show review history
I keep getting a popup to accept the new terms and policy, and when I hit accept, I simply get "an error has occured". Now, I'm also having an issue where I can't ACCESS my schedule, because I keep getting thrown back and forth between signing in, and then accepting the duo push notification. This app and its site have been a nightmare since our system switched. We had to change all of our shift titles /because of this app/. Edit: nothing but a purple screen now. The app is useless.
6 people found this review helpful
Symplr Software LLC
May 24, 2024
We're sorry to hear this Calley! Unfortunately Duo Mobile is a separate application we don't have control over, so these issues will need to first be investigated by your Duo administrator. Once any Duo authentication issues have been addressed, let us know if you experience further challenges at smartsquaresupport@amnhealthcare.com. Thanks!
Josh