
Darren Smith
This app does not function correctly most of the time. On several occasions I had to get the attendant to look up my account on their phone so I could get a wash, even though my phone's location was turned on. I have tried to cancel this account for two days prior to the billing date and the app would not complete the cancelation (it would just keep spinning)- so of course, I had to pay the next month's fee. A Customer Service number would be great.
3 people found this review helpful

Richard Johnson
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Some of the locations are better than others. They state that you get extra loyalty points for keeping your membership for 3, 6, and 12 months but I haven't received them. They changed the points from expiring after 3 months to expiring after 12 months and now expiring after 6 months. You have to keep checking what they are offering as benefits because they keep changing it without notifying you. Thinking about cancelling my membership because of their cheap tactics.
15 people found this review helpful

Icequeen143
Would give zero stars if I could. Tried the trial for $1 and never used the car wash even once, so decided to cancel when I saw an email saying I'd be charged for next month. $29.99 I think. You can't cancel in the app, you have to call someone and no one answers. It took 2 days to get someone to cancel and they still charged my card $21 (I had a $9 credit on my account). I was never refunded for the service I tried so hard to cancel (by call and email) and for a service I never used! FIX THIS!!
50 people found this review helpful