ANZ Australia

Australia and New Zealand Banking Group Limited

About this app

See your statements anytime, temporarily block your card if it’s misplaced and more.

Join over 4 million users using the ANZ App.

Take care of the day to day
• Pay people and bills on the move with Pay Anyone, PayID and BPAY®.
• Update your mobile number, email, address and more in Profile.
• If you're an existing customer, you can apply for an ANZ Access Advantage or ANZ Progress Saver account in minutes (1).
• If you’re looking to open an everyday transaction account and a savings account, you can download the new ANZ Plus app. Search for ANZ Plus in the Play Store (2).

Get down to business
If you’re a sole trader or run a single director company you can open a business account in the ANZ App in just a few minutes (1). Plus get paid quickly with PayID® (3), schedule payments, and stay on top of your cashflow with push notifications.

Get the help you need
• Kick-start a conversation with a team member using Message Us and get the answers you need!

Your card in your control
• Misplaced your card? You can block your card to keep it safe while you look for it.
• Report your eligible card as lost or stolen. We can cancel the card and order you a new one.
• Activate eligible ANZ cards by tapping on More then set your card PIN right away.

Better understand your spending
• We’ll automatically sort transactions by merchant or category so you can see valuable spending insights.
• Spot any sneaky subscriptions in one place. View your Ongoing and One-off Payments where you’ve provided your eligible card or account details.
• See monthly personalised insights into your spending habits with Your Money Report across eligible ANZ accounts.
• View, save and share statements anytime, anywhere.

Use PayID to send and receive payments quickly (3)
• Pay friends and family in as little as a minute – all you need is their PayID and an eligible account.
• Set up a PayID to help you get paid quickly. Visit Profile to begin.

More features you’ll love
• Feel more informed and in control of your home loan. See your interest rate, repayment amount and frequency, and more.
• Increase your font size and hear guidance as you bank using accessibility features.

Let’s do this
• If you’re an existing ANZ customer, register with your ANZ Internet Banking login details (CRN and Internet Banking password). If you can’t remember these, this page might help: www.anz.com.au/support/customer-registration-number-password/
• If you're having any issues with the app, let us know by contacting us on www.anz.com.au/support/contact-us/. We’re happy to help.

Important information
By installing the ANZ App you acknowledge and accept the ANZ App Terms and Conditions and License Agreement (available at anz.com/app) and acknowledge the ANZ App Privacy Collection Notice (available at anz.com/privacy/centre/privacy-collection-notice-anz-app) and agree to receive these terms and conditions electronically via your mobile device. You acknowledge that ANZ will not send you a paper copies of these documents.

The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends you consider if this service is appropriate to you prior to making a decision to acquire and use the ANZ App.

®BPAY is registered to BPAY Pty Ltd ABN 69 079 137 518.

1. Consider if right for you. Terms and conditions apply. See anz.com for more.
2. Consider if right for you. Terms and conditions, FSG and TMD available at anz.com/plus
3. Eligible accounts and payments only – sending and receiving account must be capable of processing faster payments. Technical interruptions may occur and some payments may be delayed e.g. for security screening. PayID is a registered trademark of NPP Australia Limited

Ratings and reviews

Terrible app for way too many reasons. The automated chat support is terrible. I've logged into the app and I still have to login AGAIN to see my email address. The Accounts screen shows you one account at the top and then a list at the bottom. The two sections work differently though. Accounts don't have the same names as Internet Banking. There's no option to call from the app already authenticated. You can only send a message. Stupid ANZ Plus button at the bottom does nothing!

The app works great. The only problem I have is when I went to China recently and had to use wexin pay and alipay to pay for things, instead of it slowing me to use anz shield to get a code via the internet, the only TOTP method was mobile, so I kept having to enable Telstra that cost me $10 every day I had to do that, which was every day. Surely there is a way to enable notifications be l by methods other than SMS?

Extremely disappointed with the app and also the people supporting it. The simple process of raising a dispute for a transaction is so complicated. Every time a human comes up to chat, they ask for my address, email and contact number again and again. Looks like they don't even trust their own app. I can scroll up the chat and see everything that I provided. The humans chatting from ANZ side need it again and again every few minutes. VERY DISAPPOINTED!!!!